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Accenture

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3.9

based on 54.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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21504 Accenture Jobs

Trust & Safety New Associate

Accenture Solutions Pvt Ltd

3.9

based on 54.9k Reviews

0-1 years

₹ 1.5 - 3.5L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

Trust & Safety New Associate

Accenture

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Content Moderation SAP CO Customer Service Content Review Non Voice Process Content Management

+ 4 more

Job Description

Skill required: User-Generated Content Moderation - Content Moderation

Designation: Trust & Safety New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years
Language - Ability:English(International) - Advanced

What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environment Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Client Shopping policies and quality standards?.Review web pages and tag the Landing Page based on the content on the page for Client to display the right content to the relevant audience.Review videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns. Once the complaint is processed the Trademark will be blocked from the Search Engine.The Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.

What are we looking for?
"Review, classify and/or remove content according to client guidelines, using specific tools and channels

Understand and remain updated on changing client policies and guidelines

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

Serve as an advocate for the user community

Participate in process improvement initiatives that improve quality and efficiency of work

Participate in continuous training programs and workgroup discussions for optimal development in the role

Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe ""Strong coping, emotional resilience, and stress-management skills

Excellent comprehension, communication, and (insert language) skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Deep familiarity and passion for the internet, internet platforms, and internet culture

High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

Ability to work well individually and as part of a team

Ability to work differing rotations/shifts and non-standard work hours

Flexibility in meeting changing business needs in a fast-paced environment

Commitment to quality, efficiency, and effectiveness

Previous business process outsourcing, customer service, or content moderation experience is a plus "
Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your primary interaction is within your own team and your direct supervisor

In this role you will be given detailed instructions on all tasks

The decisions that you make impact your own work and are closely supervised

You will be an individual contributor as a part of a team with a predetermined, narrow scope of work

Please note that this role may require you to work in rotational shifts

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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What people at Accenture are saying

4.2

Rating based on 82 new Associate reviews

Anonymous · Customer Success, Service & Operations in Mumbai

Likes

Sat and sun fix off

Job security - Good

Dislikes

There is no growth no increment u may have 2+ years of experience and be paid same as a fresher

Salary - Bad

+5 more

Read 82 new Associate reviews

new Associate salary at Accenture

reported by 680 employees

₹1.5 L/yr - ₹4 L/yr

7% more than the average new Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 54.9k employees

65%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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