Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Cloud Migration Planning


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Provide timely and effective technical support to clients.

Troubleshoot and resolve system or application issues.

Collaborate with cross-functional teams to enhance system performance.

Document and maintain technical support processes.

Stay updated with the latest technology trends and best practices.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Cloud Migration Planning.

Strong understanding of cloud computing principles.

Experience in implementing cloud migration strategies.

Knowledge of cloud security and compliance.

Good To Have Skills:Experience with cloud service providers like AWS or Azure.
Additional Information:

The candidate should have a minimum of 3 years of experience in Cloud Migration Planning.

This position is based at our Bhubaneswar office.

A 15 years full-time education is required.


Qualifications
15 years full time education