GN - SONG - Service - AWS Devops Manager

Job Title AWS Devops Manager S&C GN

Management Level: 07 - Manager

Location:Bangalore/ Gurgaon/ Pune/ Mumbai/ Hyderabad/ Chennai

Must have skills:AWS DevOps


Good to have skills:AWS Cloud

Job

Summary:

Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Roles & Responsibilities:

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:

Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities

Work on creating Cloud transformation approach for contact center transformations

Work along with Solution Architects for architecting cloud contact center technology with AWS platform

Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect

Work on innovative assets, proof of concept, sales demos for AWS cloud contact center

Support AWS offering leads in responding to RFIs and RFPs

Professional & Technical Skills:

Good understanding of AWS DevOps.

An understanding of AWS Cloud platform and services with Solution architect skills.

Knowledge on AWS contact center relevant services.

Sound experience in developing Amazon Connect flows and Lex bots

Deep functional and technical understanding of APIs and related integration experience

Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms

Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner.

Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients.

Excellent communications skills

Ability to develop requirements based on leadership input

Ability to work effectively in a remote, virtual, global environment

Ability to take new challenges and to be a passionate learner

Additional Information:

An opportunity to work on with key G2000 clients

Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed into everything"from how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Qualifications

Experience:Minimum 8 year(s) of experience is required


Educational Qualification: MBA/B.Tech/BE