Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :AIX System Administration


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the AIX System Administration. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Your typical day will involve collaborating with clients, analyzing system issues, and providing effective solutions to ensure smooth operations.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Manage and resolve client issues in a timely and efficient manner.

Analyze system performance and identify areas for improvement.

Design and implement system enhancements and upgrades.

Ensure compliance with security and data protection policies.

Stay updated with industry trends and advancements in AIX System Administration.
Professional & Technical Skills:

Must To Have Skills:Proficiency in AIX System Administration.

Strong understanding of system architecture and infrastructure.

Experience in troubleshooting and resolving system issues.

Knowledge of system monitoring and performance optimization.

Familiarity with scripting languages such as Shell or Perl.
Additional Information:

The candidate should have a minimum of 7.5 years of experience in AIX System Administration.

This position is based at our Bengaluru office.

A 15 years full-time education is required.

Qualifications
15 years full time education