OIC Lead Consultant

Accelalpha is a rapidly growing consultancy delivering Oracle Cloud Solutions to global clients. Despite the challenges faced over the last few years, Accelalpha continued to grow rapidly providing stability for our employees and customers. Accelalpha is proudly a Certified as a Great Place to Work and a Fortune 100 best workplace, and prides itself on a culture of support, diversity, and work life balance. Accelalpha provides employees with the opportunity to work on cutting edge technologies and access to rapid career advancement.

Accelalpha s purpose is to help our clients solve critical business challenges through a unique approach to process improvement, solution design and project delivery. Our success is based on a proven implementation track record, industry leading domain expertise and unmatched talent in our delivery teams.

We are currently seeking for OIC Lead Consultant position to join our Managed Services team,

Experience: 8-10 years

Locations: Hyderabad/ Bangalore/ Pune

Employment Type: Full Time

Job Responsibilities:

• Experience in Oracle SOA is required.
• Experience in OIC implementation project is good to have.
• Experience in handling multiple support account is preferred.
• Review design, functional, technical and/or user documentation, as needed.
• Collaboration with end-system counterparts and other team members to ensure smooth & successful testing.
• Preparation of documentation. Artifacts like MD70, MD120, knowledge repository, Issue Fixes, as needed.
• Provide inputs and recommendations for best practices.
• Ability to work independently or with a group.
• Taking lead on projects, as needed.
• Will be involved in Practice building, implementations, and support functions of Oracle SOA (Oracle BPEL, Oracle OSB) & Oracle Integration Cloud activities.

Service Management:

Monitoring and managing integration support functions to ensure optimal service Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.

Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.

Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.

Developing a deep understanding of projects to gain insights into the scope of service delivery.

Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.

Analyzing third-party as well as internal processes and creating strategies for service delivery optimization.

Performance and Quality Management:

Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades Providing accurate and regular reports to the management on performance of the service delivery Leading personnel management, including staff recruitment, performance assessment, training, and mentoring Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments Handling multiple customer accounts.

Technical Perception:

Supervising integration consultants to facilitate continual improvements in the environment Collaborating with technical design teams to set standards for software, hardware, and security. Making sure that updates and patches are applied effectively and promptly Enabling high-level performance benchmarks for Meeting Support SLAs Executing technical strategies for delivery optimization.

Work timings:

Should be flexible with work timings. Should be willing to support teams on weekends (when needed) towards resolution of important issues. Skill Set

• Should have 4-6 Years of strong Experience with Oracle Integration Cloud.
• Strong knowledge and experience on Service-Oriented Architecture (SOA) concepts and RESTful services.
• Experience and understanding of web services and XML technologies like XML, XSLT, SOAP, JSON, Java, SQL, PL/SQL.
• Understanding of XML schemas and transformations like XSD / XPATH / XQUERY.
• Ability to research, learn, troubleshoot, and support complex system customizations.
• Excellent written and verbal communication.
• Basic Knowledge on Oracle Infrastructure Cloud.
• Monitoring Oracle OIC Instances.
• Ability to multi-task and priorities across concurrent workload may be required.
• Good problem-solving skills & Attention to details.

Good To Have

• Knowledge of JIRA.
• Managing servers/platform maintenance.
• Oracle Implementation Certifications.
• Knowledge with Programming Language like JavaScript, PLSQL.

EEO Statement

Accelalpha is an Equal Opportunity Employer, and we make sure to comply with all laws and regulations that protect and enhance Diversity and Inclusion. All qualified candidates will receive consideration without regard to age, race, colour, nationality, religion, sexual/gender orientation, gender identity, disability, or any other legally protected status. We are committed to build diverse and inclusive teams and an equitable workplace for all our employees across the globe.

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