109 ABC Consultants Jobs
Ecommerce Head - Retail/FMCG (10-15 yrs)
ABC Consultants
posted 2d ago
Flexible timing
Key skills for the job
Key Responsibilities:
E-Commerce Strategy & Growth:
- Develop and execute a robust e-commerce strategy aligned with business objectives.
- Drive online sales performance, revenue growth, and profitability
- Identify new market opportunities, partnerships, and digital innovations to enhance the online business.
- Define and implement the pricing, assortment, and promotional strategy for digital platforms.
Marketplace & D2C Management:
- Manage and optimize sales across marketplaces (Amazon, Flipkart, etc.) and Direct-to-Consumer (D2C) platforms
- Build strong relationships with e-commerce partners to drive visibility and sales.
- Ensure seamless listing, cataloging, and inventory management across platforms.
Customer Experience & Digital Engagement:
- Enhance the user experience (UX/UI) and functionality of e-commerce platforms.
- Develop and execute customer acquisition, retention, and loyalty programs
- Leverage data analytics and consumer insights to drive personalization and improve conversion rates.
Digital Marketing & Performance Optimization:
- Oversee SEO, SEM, paid media, influencer marketing, and social commerce strategies.
- Collaborate with marketing teams to implement effective campaigns, promotions, and branding strategies
- Monitor and optimize ROAS (Return on Ad Spend), CAC (Customer Acquisition Cost), and CLV (Customer Lifetime Value)
Operations & Supply Chain Coordination:
- Work closely with logistics, warehousing, and fulfillment teams to ensure efficient operations.
- Implement strategies to reduce cart abandonment, improve order fulfillment, and optimize supply chain efficiency
- Oversee customer service processes to ensure a seamless shopping experience.
Key Qualifications & Skills:
- 10+ years of experience in e-commerce, digital marketing, retail or FMCG
- Strong knowledge of e-commerce platforms, marketplaces, and digital ecosystems
- Proven track record in scaling online sales and driving profitability
- Experience in P&L management, budget planning, and revenue forecasting
- Strong understanding of digital marketing tools, analytics, and conversion optimization
Functional Areas: Other
Read full job descriptionPrepare for Ecommerce Head roles with real interview advice