3CLogic - Servicenow Developer - ITSM/CMDB Modules (5-8 yrs)

Experience: 5 to 8 yrs

Job Type: Permanent

Location: Sector-142, Noida

Position Summary :

The right candidate should be organized, analytical, creative, a self-starter, and a hard worker who enjoys building new things and operates well with others. Must have excellent communication skills to handle customers and customer-facing calls. The position will report to our Program Manager.

Key Responsibilities :

- Responsible for the technical specification and implementation of the ServiceNow integration with 3CLogic

- Provide expertise on all technical questions related to the development of ServiceNow

- Develops the technical solutions, implements them and performs the component integration tests

- Understand the business needs and the need to standardize processes, and build this into the design

- Understand the large-scale thinking and approach needed for the success of the project

- Develop and configure applications within the ServiceNow platform.

- Design IT Service Management (ITSM) processes, workflows, and customizations.

- Implement and maintain ServiceNow core process areas, including Incident Management, Problem

- Management, Change Management, Service Catalog, Request Management, and CMDB.

- Collaborate with stakeholders to translate business requirements into technical solutions.

- Work on integrations between ServiceNow and other enterprise systems.

- Develop web portal components using HTML, CSS, AngularJS, and Bootstrap.

- Write and troubleshoot custom scripts, including JavaScript, Client Scripts, and Server Scripts.

- Provide technical support and guidance for ServiceNow upgrades and migrations.

Qualifications :

- Should be a "Certified Application developer" or should be pursuing the same.

- Hands-on Application development experience on ServiceNow.

- Experience working on Dictionary, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists etc.

- Hands-on experience in JavaScript.

- Hands-on ServiceNow experience in Web Services (Rest and Soap), Snow Scheduled Jobs.

- Hands-on ServiceNow experience in Reports, Tables, Columns, Views, Users, Groups, and Roles.

- Hands-on ServiceNow experience in System Update Set, System Import Set, and System Web Services.

- Hands-on experience in integration of ServiceNode with 3rd party systems through Web Services.

Benefits :

- Flexible Working Hours.

- Hybrid Working Style.

- Personal Accidental Insurance.

- Health Insurance to Self, Spouse and two kids.

- 5 days working week.