ServiceNow Developer - CMDB/ITSM Modules (7-12 yrs)

Job Description : ServiceNow Developer.

Experience : 7-12 years.

Location : Bangalore, Pune , Chennai, Noida.

Notice Period : Immediate to 15 days.

Role Overview.

We are looking for a skilled ServiceNow Developer with expertise in CMDB and ITSM modules, as well as strong development and integration experience.

Key Responsibilities.

ServiceNow Development :

- Minimum 5 years of hands-on experience in ServiceNow.

- Proficiency in JavaScript, AJAX, and web services.

CMDB Management : Extensive experience with Configuration Management Database (CMDB).

Service Catalog : Manage and implement complex catalog solutions.

ITSM Modules : Expertise in Change Management, Incident Management, and Problem Management.

Integration : Develop integrations using web services and perform data imports.

Preferred Skills :

Discovery :

Ability to discover applications within servers and hardware using :

- SNMP, WMI/PowerShell, cloud discovery (Azure).

- Create and modify discovery patterns.

Service Portal :

- Experience in designing and deploying Service Portal-based solutions.

This is a challenging and rewarding opportunity for experienced professionals passionate about ServiceNow development.

Key Responsibilities :

- Minimum 5 years of hands-on experience in ServiceNow development.

- Deep proficiency in JavaScript, AJAX, and web services.

- Develop and customize ServiceNow applications, workflows, and scripts.

- Implement integrations with other enterprise systems using web services (REST/SOAP).

- Perform data imports and migrations. Ensure the quality, performance, and stability of ServiceNow solutions.

- Extensive experience with Configuration Management Database (CMDB) implementation and management.

- Deep understanding of CI relationships and dependencies.

- Manage and maintain CMDB data accuracy and completeness.

- Implement and maintain discovery rules for various IT assets.

- Design, develop, and implement complex Service Catalog solutions.

- Create and maintain catalog items, order guides, and request offerings.

- Configure and manage catalog workflows and approvals.

- Expertise in ITSM modules, including Incident Management, Problem Management, and Change Management.

- Configure and customize ITSM workflows, notifications, and reports.

- Implement and maintain SLAs and KPIs within ITSM processes.

- Develop and maintain integrations with other enterprise systems using web services (REST/SOAP).

- Perform data imports and migrations between ServiceNow and other systems.

Preferred Skills :

Discovery : Ability to discover applications within servers and hardware using : SNMP, WMI/PowerShell, cloud discovery (Azure). Create and modify discovery patterns.

Service Portal : Experience in designing and deploying Service Portal-based solutions. Develop custom widgets and UI components for Service Portal.

Work Mode : Bangalore & Pune : Hybrid Chennai & Noida

Onsite Qualifications : Bachelor's degree in Computer Science, Information Technology, or a related field.

- 7-12 years of experience in ServiceNow development.

- Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Passion for learning new technologies and staying updated with industry best practices.

- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus.

Location :

Bangalore and Pune : Hybrid.

Chennai and Noida : Onsite.