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384 2COMS Jobs

International Voice Process- Gurugram

1-6 years

Gurgaon / Gurugram

International Voice Process- Gurugram

2COMS

posted 21hr ago

Job Description

SUMMARY
Greetings,
Excellent Opportunity for international voice process in leading MNC Apply Now Gurugram  location .
Our Client is an Indian multinational company that provides technology and business process outsourcing services.
Designation  Customer Support
Location  Gurugram
Interview Mode : Walk-in face to face 
Shift : Night Shift
Week Off : 2 Days rotational
Responsibilities :
  • The primary   job   of a   customer service   representative is to address   customer   issues and resolve them in a timely and efficient manner.  
  • Support   reps interact with   customers   on a variety of channels such as phone, email, and social media.
  • Moreover, ensure that all valid   customer   concerns are being dealt with immediately.
Requirements Candidate should have :
  • Good Communication skills, t ake calls Over Phone which involves working in different time zones
  • Take calls from Global clients and initiate the right response to them, positively and professionally fl exible to work in shifts.
  • Excellent English - both verbal and written communication skills
  • Knowledge of customer service principles and practices
  • Good technical knowledge
Qualification: Graduate with 1yr & above experience international voice process interviews.
Salary : Upto 32k CTC
Benefits
PF, ESI, Incentives, Cab facilities, Training facilities

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.


Employment Type: Full Time, Permanent

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What people at 2COMS are saying

2.0
 Rating based on 1 Intern review

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    What 2COMS employees are saying about work life

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    65%
    98%
    Strict timing
    Alternate Saturday off
    No travel
    Day Shift
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    2COMS Benefits

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