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Engaged Employer

2COMS

Compare

3.8

based on 433 Reviews

607 2COMS Jobs

Graduate freshers For international customer support

2coms

3.8

based on 433 Reviews

0-5 years

Bangalore / Bengaluru

Graduate freshers For international customer support

2COMS

posted 7hr ago

Job Role Insights

Fixed timing

Key skills for the job

Data Entry Teaching Computer Operating BPO Customer Service Voice Overs

+ 16 more

Job Description

SUMMARY Hiring Graduate freshers for international customer support role in a leading MNC Bengaluru location, Salary 3.50 lpa.

0 to 11 months experience candidates can apply.

Process Executive - Voice

We're looking for detail-oriented and customer-focused individuals to work in our International Travel Process team. As a Process Executive, you'll assist customers with their international travel-related queries, provide travel information, and resolve issues.

1. Handle customer inquiries related to international travel via phone,

2. Provide travel information, including flight schedules, visa requirements, and travel restrictions.

3. Assist customers with booking flights, hotels, and rental cars.

4. Resolve customer complaints and issues related to international travel.

5. Meet and exceed customer satisfaction targets.

Requirements

Skills Required:

Minimum qualification - Graduate in any discipline

0 - 11months of work experience in Voice. Preferable voice exp.

Excellent communication skills and strong command over English language.

Excellent Customer Service Skills.

Willing to work in a shift based work schedule.

Excellent Analytical ability, Logical approach towards problem solving

Benefits

Both way transport available (Pick & drop)

Medical benefit

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)

Job Portal

Referral

Walkin

Campus Placement

39%

22%

26% candidates got the interview through other sources.

High Confidence

What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 433 employees

56%

44%

66%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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