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Hiring For German Language in leading MNC in Jaipur
2COMS
posted 9hr ago
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Job Description
SUMMARY
Hiring for German Language C1 Certified in Jaipur location in the leads MNC.
Job Summary
We're looking for a German-speaking Customer Success Associate to provide top-notch support to our customers. You will be responsible for building strong relationships, resolving customer issues, and identifying opportunities to upsell and cross-sell our products.
Key Responsibilities
1. Provide exceptional customer support via phone, email, and chat to German-speaking customers.
2. Build and maintain strong relationships with customers to ensure long-term satisfaction and loyalty.
3. Resolve customer complaints and issues in a timely and professional manner.
4. Identify opportunities to upsell and cross-sell our products to customers.
5. Collaborate with internal teams, including sales and product development, to ensure customer needs are met.
6. Develop and maintain a thorough understanding of our products and services.
Requirements Requirements
1. Fluent in German language C1 Certified (written and spoken) with excellent communication skills.
2. 1-2 years of experience in customer success, account management, or a related field.
3. Strong problem-solving and analytical skills.
4. Ability to work in a fast-paced environment and prioritise multiple tasks.
5. Bachelor's degree in any discipline.
Benefits 1. Competitive salary and benefits package.
2. Opportunities for career growth and development.
3. Collaborative and dynamic work environment.
4. Recognition and rewards for outstanding performance
Employment Type: Full Time, Permanent
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9%
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26% candidates got the interview through other sources.
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What people at 2COMS are saying
Lead salary at 2COMS
reported by
4
employees
with 4-6
years exp.
₹3.5
L/yr - ₹3.7
L/yr
76%
less
than the average Lead Salary in India
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What 2COMS employees are saying about work life
based on 432 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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