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3.5

based on 391 Reviews

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259 2COMS Jobs

Quality Manager Black Belt certified BPO operations

2coms

 · 

3.5

 based on 391 Reviews

10-20 years

Bangalore / Bengaluru

Quality Manager Black Belt certified BPO operations

2COMS

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Quality Assurance Excel Legal Advisory Project Management Operations

+ 13 more

Job Description

SUMMARY
Quality Manager - Six Sigma Black Belt
We are seeking a Quality Manager with a Six Sigma Black Belt certification to oversee our BPO operations quality teams. The ideal candidate should have a strong understanding of Six Sigma methodologies and a proven track record of implementing successful quality improvement projects and managing quality teams. The individual should be highly motivated, results-oriented, and possess excellent communication, analytical, and problem-solving skills.
Key Responsibilities
  • Develop and implement quality management systems
  • Conduct quality audits
  • Drive Six Sigma initiatives
  • Analyze data and generate reports
  • Stay abreast of industry best practices
Qualifications
  • Bachelor’s degree
  • Six Sigma Black Belt certification
  • Minimum of 10 years of experience in a Quality Assurance or related role within a BPO environment
  • Strong project management and organizational skills
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Experience with quality management software (e.g., Minitab, JIRA) is a plus
Key Skills
  • Six Sigma methodologies (DMAIC, DFSS)

Employment Type: Full Time, Permanent

Read full job description

Prepare for Black Belt Manager roles with real interview advice

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What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 391 employees
57%
40%
65%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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