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US mortgage Team lead and SME Mangalore
2COMS
posted 5d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Demonstrating proficiency in written and verbal communication skills.
- Collaborating with cross-functional teams to ensure timely deliverables.
- Possessing a thorough understanding of process flow and excellent process knowledge.
- Working independently and adhering to timelines.
- Acting accordingly on ad hoc requests or challenging situations based on business/internal requirements.
- Preparing Quality Dashboards and sharing them with the respective Internal Stakeholder.
- Ensuring adherence to company policies and preparing reports on team progress.
- Demonstrating willingness to work on weekends.
- Managing BQM (Bottom quartile management) Users and supporting on improvement.
- Fostering innovation and supporting new hires to settle down with zero attrition.
- At least 5 years of experience, with 1 to 2 years of team handling experience.
- Strong leadership skills
- Excellent communication skills
- Strategic thinking
- Bachelor's degree in a relevant field preferred
- Proven experience in the US mortgage industry
- Strong problem-solving skills
- Ability to handle high-pressure situations
- Familiarity with mortgage processes and regulations
Employment Type: Full Time, Permanent
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2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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