Clinic Receptionist

About 2070 Health

W Health has set up India s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now , Nivaan Care , Reveal Healthtech and BabyMD .

About the Stealth Company

We at 2070Health are building Indias leading infusion business, focused on delivering best-in-class outcomes, exceptional patient experiences, expanded access, and curated ancillary services through day care centres.

We are hiring a Clinic Receptionist for this venture who will be the first point of contact for patients, ensuring a welcoming and efficient experience. This role involves appointment scheduling, patient coordination, handling phone inquiries, and general administrative tasks to support smooth clinic operations.

Key Responsibilities

• Greet and assist patients with check-in and check-out procedures.
• Manage appointment scheduling and coordinate with doctors and medical staff.
• Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette.
• Maintain and update patient records and clinic databases.
• Understanding of billing, payments, and insurance documentation as needed.
• Ensure the reception area is clean, organized, and patient-friendly.
• Handle general admin office tasks, including filing and correspondence etc
• Follow medical terminology and protocols for patient confidentiality and compliance.