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9 1Pharmacy Network Jobs
Operations Head
1Pharmacy Network
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- City Operations Management: Take accountability for managing operations across multiple cities, including partner operations, vendor operations, 1P catalog logistics, ads, and marketing campaigns.
- Collaboration with City Leads: Work closely with city leads to ensure adherence to set processes and KPIs are consistently met.
- Partner Performance Management: Ensure that partners meet performance expectations and standards.
- Process Optimization: Develop and implement strategies to streamline processes, reduce costs, and improve operational efficiency.
- Vendor Management: Collaborate with vendors to ensure best quality and timely adherence to TAT (Turnaround Time).
- Cross-Functional Collaboration: Work closely within all sections of the company to identify improvement areas and execute solutions seamlessly across geographies.
- Drive High Performance & Customer-Focused Culture: Focus on metrics, identifying root causes, and driving improvements to meet KPIs related to speed, reliability, customer experience, and cost.
- Prior Business Operations Experience: Experience managing business operations at scale and ensuring smooth day-to-day operations.
- Strong Adherence to Goals: Committed to meeting set goals and ensuring operational efficiency.
- Be Structured & Agile: Develop and implement SOPs with a customer-first approach, fostering a continuous improvement culture through lean practices.
- Lead Innovations with Speed: Continuously improving efficiency and leading innovative efforts within operations.
- Strong Communication & Stakeholder Management Skills: Ability to manage communication effectively and engage stakeholders at all levels.
- Team Collaboration: Able to work independently while collaborating effectively with team members and other departments.
- Build a Versatile & Transparent Culture: Hire talent with complementary skills, maintain open communication with teams, and be approachable.
- Work with the Owners Mindset: Take ownership of your role, represent company values, and serve as a culture ambassador.
Employment Type: Full Time, Permanent
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