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40 Tata 1mg Jobs

Executive Customer Support- Udiya

1-2 years

₹ 3 - 3.5L/yr

Noida, Gurgaon / Gurugram, Delhi/Ncr

1 vacancy

Executive Customer Support- Udiya

Tata 1mg

posted 7d ago

Job Role Insights

Flexible timing

Job Description

Job Title: Customer Support Executive (Bengali/Udiya Speaker)

Location: Gurugram, Sector 14

Job Type: Full-Time


Interested candidates may share their responses at: shruti.arora@1mg.com


Job Summary:
We are looking for a dynamic and customer-oriented individual fluent in both Bengali and Udiya to join our team as a Customer Support Executive. The role involves interacting with customers through inbound and outbound calls, assisting them with appointment bookings, and providing excellent service without any sales targets.


Key Responsibilities:


  • Handle inbound and outbound calls to address customer queries and requests.
  • Assist customers in booking appointments as per their requirements.
  • Maintain accurate records of customer interactions.
  • Provide solutions to customer issues, ensuring a high level of satisfaction.
  • Follow company guidelines and protocols while interacting with customers.
  • Ensure a seamless experience for customers through polite and professional communication.

Skills and Qualifications:

  • Fluent in Bengali and Udiya (both written and spoken).
  • Must know Hindi and English as well.
  • Excellent communication skills and active listening.
  • Strong problem-solving skills with the ability to think critically.
  • Previous experience in customer support is an advantage.


Additional Information:

  • No sales targets are required for this role.
  • Rotational shift schedule.

Employment Type: Full Time, Permanent

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What people at Tata 1mg are saying

5.0
 Rating based on 1 Customer Support Executive review

Likes

Flexible timings

  • Salary - Excellent
  • +6 more
Dislikes

Hygiene was not maintain

Read 1 Customer Support Executive review

Customer Support Executive salary at Tata 1mg

reported by 8 employees with 1-3 years exp.
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₹2.7 L/yr - ₹4 L/yr
14% more than the average Customer Support Executive Salary in India
View more details

What Tata 1mg employees are saying about work life

based on 1.2k employees
60%
39%
58%
93%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Tata 1mg Benefits

Health Insurance
Work From Home
Job Training
Cafeteria
Soft Skill Training
Team Outings +6 more
View more benefits

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Tata 1mg Gurgaon / Gurugram Office Location

View all
Gurgaon Office
Headquarter
1st Floor, Motorola Building, Mehrauli-Gurgaon Rd, DLF Colony, Sector 14 Gurgaon
122001
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