Zerodha Assistant Manager Customer Support Interview Questions and Answers

Q1. Tell about your self
Add your answer

Q1. Salary detatil of old company
Add your answer

Q1. Brief about yourself
Add your answer
Q2. Experience about Hitachi services
Add your answer

Q1. Brief about ur self
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Skilled in training and developing staff to achieve their full potential
Answered by AI
Add your answer
Q2. Brief ur roles and responsibilities
Ans. 
Managed team, handled customer complaints, created schedules, trained new employees
• Managed a team of employees to ensure smooth operations

• Handled customer complaints and resolved issues in a timely manner

• Created schedules for employees based on business needs

• Trained new employees on company policies and procedures

• Collaborated with upper management to implement new strategies for improved efficiency
Answered by AI
Add your answer

Q1. What is the structure of iso 8583
Ans. 
ISO 8583 is a messaging standard used for financial transactions in the banking industry.
• ISO 8583 defines the format of messages exchanged between devices in a financial transaction network.

• It consists of a message header, a bitmap indicating which data elements are present, and data elements containing transaction information.

• Each data element has a specific format and length, such as the card number, transaction amou...read more
Answered by AI
Add your answer
Q2. Message flow of iso 8583
Ans. 
ISO 8583 is a messaging standard used for financial transactions.
• ISO 8583 defines the format of messages exchanged between devices in a financial transaction network.

• The message flow typically includes message type indicators, data elements, and network-specific headers.

• Example: A customer swipes their credit card at a point of sale terminal, which then sends an ISO 8583 message to the acquiring bank for authorization.
Answered by AI
Add your answer
Q3. What isevents and store and forword queue
Ans. 
Events and store and forward queue are concepts related to managing data and communication in a system.
• Events are occurrences or happenings within a system that trigger actions or processes.

• Store and forward queue is a method of storing data temporarily before forwarding it to the next destination.

• Example: In a retail store, an event could be a customer making a purchase, triggering the store to update inventory. Store...read more
Answered by AI
Add your answer

Q1. Types of card production system and how they are working
Ans. 
There are various types of card production systems, each with their own unique features and functionalities.
• Direct-to-card printers: Print directly onto the surface of the card using dye-sublimation or thermal transfer technology.

• Retransfer printers: Print the card image onto a clear film which is then thermally bonded to the card surface for higher quality and durability.

• Embossing machines: Create raised characters on...read more
Answered by AI
Add your answer
Q2. SQL server and database
Add your answer

Q1. Self introduction
Add your answer

Q1. Previous job experience
Ans. 
I have 5 years of experience in retail management, overseeing a team of 15 employees.
• Managed daily operations and ensured smooth functioning of the store

• Trained and supervised staff members to improve customer service

• Implemented sales strategies to increase revenue

• Handled inventory management and merchandising

• Responsible for scheduling and performance evaluations
Answered by AI
Add your answer
Q2. Roles & responsibilities
Add your answer

Q1. SQL questions on window functions
Add your answer
Q2. Apti general questions
Add your answer
Q3. Puzzle from geek for geeks
Add your answer

Q1. Retention question and sql
Add your answer
Q2. General queries about sql code
Add your answer

Q1. For Analyst interview they are asking about basis excel questions.
Add your answer
Q2. Not available...
Add your answer

Basics in ML and python