Zerodha Assistant Sales Manager Interview Questions and Answers

Q1. What is the structure of iso 8583
Ans. 
ISO 8583 is a messaging standard used for financial transactions in the banking industry.
• ISO 8583 defines the format of messages exchanged between devices in a financial transaction network.

• It consists of a message header, a bitmap indicating which data elements are present, and data elements containing transaction information.

• Each data element has a specific format and length, such as the card number, transaction amou...read more
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Q2. Message flow of iso 8583
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ISO 8583 is a messaging standard used for financial transactions.
• ISO 8583 defines the format of messages exchanged between devices in a financial transaction network.

• The message flow typically includes message type indicators, data elements, and network-specific headers.

• Example: A customer swipes their credit card at a point of sale terminal, which then sends an ISO 8583 message to the acquiring bank for authorization.
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Q3. What isevents and store and forword queue
Ans. 
Events and store and forward queue are concepts related to managing data and communication in a system.
• Events are occurrences or happenings within a system that trigger actions or processes.

• Store and forward queue is a method of storing data temporarily before forwarding it to the next destination.

• Example: In a retail store, an event could be a customer making a purchase, triggering the store to update inventory. Store...read more
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Q1. Types of card production system and how they are working
Ans. 
There are various types of card production systems, each with their own unique features and functionalities.
• Direct-to-card printers: Print directly onto the surface of the card using dye-sublimation or thermal transfer technology.

• Retransfer printers: Print the card image onto a clear film which is then thermally bonded to the card surface for higher quality and durability.

• Embossing machines: Create raised characters on...read more
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Q2. SQL server and database
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Q1. Brief about yourself
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Q2. Experience about Hitachi services
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Q1. Tell about your self
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Q1. Salary detatil of old company
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Q1. Why do you want to join us?
Ans. 
I admire your organization's commitment to innovation and excellence, and I believe my skills align perfectly with your goals.
• Your organization's reputation for fostering professional growth aligns with my career aspirations.

• I am impressed by your commitment to community service, as seen in your recent initiatives like [specific initiative].

• The collaborative culture here resonates with my belief in teamwork and shared ...read more
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Q2. Where do you think your self post 5 years?
Ans. 
In five years, I envision myself as a skilled leader, driving team success and contributing to strategic growth in the organization.
• I aim to advance to a senior management position, leading larger teams and projects.

• I plan to enhance my skills through continuous learning, such as obtaining relevant certifications.

• I hope to contribute to innovative projects that align with the company's vision, like launching new produc...read more
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Q1. Basic details which generally hr ask.
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Q1. About urself, related to profile for which you are applying
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Q1. Brief about ur self
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Skilled in training and developing staff to achieve their full potential
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Q2. Brief ur roles and responsibilities
Ans. 
Managed team, handled customer complaints, created schedules, trained new employees
• Managed a team of employees to ensure smooth operations

• Handled customer complaints and resolved issues in a timely manner

• Created schedules for employees based on business needs

• Trained new employees on company policies and procedures

• Collaborated with upper management to implement new strategies for improved efficiency
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