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Zeotap India Technical Support Engineer 1 Interview Questions and Answers

Updated 3 Apr 2023

6 Interview questions

A Technical Support Engineer 1 was asked
Q. Write a script to convert a CSV file to JSON format.
Ans. 

Script to convert CSV to json

  • Use a CSV parsing library like csvtojson or papaparse

  • Loop through the CSV data and convert each row to a JSON object

  • Write the JSON data to a file or return it as a string

A Technical Support Engineer 1 was asked
Q. How do you interact with clients?
Ans. 

I interact with clients by actively listening to their concerns, providing clear and concise solutions, and following up to ensure satisfaction.

  • Listen actively to client concerns

  • Provide clear and concise solutions

  • Follow up to ensure satisfaction

  • Maintain a professional and courteous demeanor

  • Communicate effectively through various channels (phone, email, chat)

  • Empathize with clients and understand their perspective

Technical Support Engineer 1 Interview Questions Asked at Other Companies

Q1. 2) A)Search for the string “Error” and “ERROR” in Log Level B) Fi ... read more
Q2. 1.introduce yourself? 2.how do you rate yourself in Java and SQl? ... read more
asked in Movate
Q3. Can you introduce yourself and specify the types of operating sys ... read more
asked in Infosys
Q4. What is RPA, brief discription about automation anywhere, advanta ... read more
Q5. Write a SQL query to find commissions greater than 12 percent.
A Technical Support Engineer 1 was asked
Q. Write a SQL query to find commissions greater than 12 percent.
Ans. 

SQL query to find commissions of more than 12 percent.

  • Use the SELECT statement to retrieve data from the table.

  • Use the WHERE clause to filter the data based on the commission percentage.

  • Use the > operator to filter the data for commissions greater than 12 percent.

A Technical Support Engineer 1 was asked
Q. 1.introduce yourself? 2.how do you rate yourself in Java and SQl? 3.what are the difficult task you faced in last months?
Ans. 

I am a Technical Support Engineer with expertise in Java and SQL.

  • I have a strong understanding of Java programming language and SQL database management.

  • I have experience in troubleshooting technical issues and providing solutions to customers.

  • In the last few months, I faced challenges in resolving complex database issues and optimizing query performance.

  • I constantly strive to learn and improve my skills to provide...

A Technical Support Engineer 1 was asked
Q. 2) A)Search for the string “Error” and “ERROR” in Log Level B) Find Logs Between Two Timestamps C) We don’t want to store the username who has accessed the service. Therefore, let’s remove :: [User1] :: fro...
Ans. 

Technical Support Engineer 1 interview question on log analysis

  • To search for the string 'Error' and 'ERROR' in Log Level, use a regular expression or a log analysis tool

  • To find logs between two timestamps, use a log analysis tool or filter the logs based on timestamp

  • To remove the username from each log line, use a regular expression or a log analysis tool

A Technical Support Engineer 1 was asked
Q. 2.do you have API calls tool experience
Ans. 

Yes, I have experience with API calls tools.

  • I have worked with various API tools such as Postman, Insomnia, and Swagger.

  • I am familiar with RESTful APIs and have experience in making GET, POST, PUT, and DELETE requests.

  • I have also worked with API documentation and testing.

  • I am comfortable with troubleshooting API issues and providing solutions.

Zeotap India Technical Support Engineer 1 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.introduce yourself? 2.how do you rate yourself in Java and SQl? 3.what are the difficult task you faced in last months?
  • Ans. 

    I am a Technical Support Engineer with expertise in Java and SQL.

    • I have a strong understanding of Java programming language and SQL database management.

    • I have experience in troubleshooting technical issues and providing solutions to customers.

    • In the last few months, I faced challenges in resolving complex database issues and optimizing query performance.

    • I constantly strive to learn and improve my skills to provide the ...

  • Answered by AI
  • Q2. 4.how do you solve an issue? 5.why you choose this career instead of other one? 6.why are seeking for opportunities?
Round 3 - Technical 

(3 Questions)

  • Q1. 1.write a SQL query to find commissions of more than 12 percent
  • Ans. 

    SQL query to find commissions of more than 12 percent.

    • Use the SELECT statement to retrieve data from the table.

    • Use the WHERE clause to filter the data based on the commission percentage.

    • Use the > operator to filter the data for commissions greater than 12 percent.

  • Answered by AI
  • Q2. 2) A)Search for the string “Error” and “ERROR” in Log Level B) Find Logs Between Two Timestamps C) We don’t want to store the username who has accessed the service. Therefore, let’s remove :: [User1] ::...
  • Ans. 

    Technical Support Engineer 1 interview question on log analysis

    • To search for the string 'Error' and 'ERROR' in Log Level, use a regular expression or a log analysis tool

    • To find logs between two timestamps, use a log analysis tool or filter the logs based on timestamp

    • To remove the username from each log line, use a regular expression or a log analysis tool

  • Answered by AI
  • Q3. 3.Script to convert CSV to json
  • Ans. 

    Script to convert CSV to json

    • Use a CSV parsing library like csvtojson or papaparse

    • Loop through the CSV data and convert each row to a JSON object

    • Write the JSON data to a file or return it as a string

  • Answered by AI
Round 4 - Behavioral 

(5 Questions)

  • Q1. 1.what is your day to day activities
  • Ans. 

    As a Technical Support Engineer 1, my daily activities involve troubleshooting, customer communication, and documentation.

    • Respond to customer inquiries via phone, email, or chat, providing timely and effective solutions.

    • Diagnose technical issues by gathering information and replicating problems, such as software bugs or hardware failures.

    • Collaborate with other teams to escalate complex issues, ensuring a seamless resol...

  • Answered by AI
  • Q2. 2.do you have API calls tool experience
  • Ans. 

    Yes, I have experience with API calls tools.

    • I have worked with various API tools such as Postman, Insomnia, and Swagger.

    • I am familiar with RESTful APIs and have experience in making GET, POST, PUT, and DELETE requests.

    • I have also worked with API documentation and testing.

    • I am comfortable with troubleshooting API issues and providing solutions.

  • Answered by AI
  • Q3. 3.what kind of db your comfortable
  • Q4. 4.some user scenario based questions
  • Q5. 5.how do you interact with client
  • Ans. 

    I interact with clients by actively listening to their concerns, providing clear and concise solutions, and following up to ensure satisfaction.

    • Listen actively to client concerns

    • Provide clear and concise solutions

    • Follow up to ensure satisfaction

    • Maintain a professional and courteous demeanor

    • Communicate effectively through various channels (phone, email, chat)

    • Empathize with clients and understand their perspective

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focus speak clearly what is in your mind maintain formals

Skills evaluated in this interview

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Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mostly Basic concepts of javascript, html and css

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to prepare basic concepts properly. Don't hurry to highlight advance topics.
Answer questions only if you are sure about the correct answer.

Technical Support Engineer 1 Interview Questions Asked at Other Companies

Q1. 2) A)Search for the string “Error” and “ERROR” in Log Level B) Fi ... read more
Q2. 1.introduce yourself? 2.how do you rate yourself in Java and SQl? ... read more
asked in Movate
Q3. Can you introduce yourself and specify the types of operating sys ... read more
asked in Infosys
Q4. What is RPA, brief discription about automation anywhere, advanta ... read more
Q5. Write a SQL query to find commissions greater than 12 percent.

I applied via Monster and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic java

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared

Software Engineer Interview Questions & Answers

Chetu user image Nirban Chatterjee

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal php questions like overriding,overloading,traits,interface,abstarct class nothing else.. It was online but in 2016.
  • Q2. Go though those topic as they are very important and asked in most companies.

Interview Preparation Tips

Interview preparation tips for other job seekers - Read those topics and try to understand with example and doing on your own.Before entering Chetu prepare yourself that you may get fire anytime.Because hiring and firing is lot in Chetu but in terms of salary it is good.

I appeared for an interview in May 2017.

Interview Questionnaire 

17 Questions

  • Q1. What is angular js
  • Ans. 

    AngularJS is a JavaScript framework for building dynamic web applications.

    • AngularJS is a client-side MVC framework.

    • It allows developers to build single-page applications.

    • It extends HTML with new attributes and tags.

    • AngularJS uses two-way data binding to automatically synchronize data between the model and the view.

    • It provides dependency injection and modularization features.

    • Some popular examples of websites built with ...

  • Answered by AI
  • Q2. What is directive
  • Ans. 

    A directive is a programming construct that provides instructions to a compiler or interpreter.

    • Directives are used to control the behavior of a program or to provide additional information to the compiler or interpreter.

    • They are typically written as special comments or statements in the code.

    • Examples of directives include #include in C/C++ to include header files, #pragma to control compiler-specific behavior, and #def...

  • Answered by AI
  • Q3. What is factory
  • Ans. 

    A factory is a design pattern that provides an interface for creating objects of a certain class.

    • A factory encapsulates the object creation logic and hides it from the client.

    • It allows the client to create objects without knowing the specific class or implementation details.

    • Factories can be used to create different types of objects based on certain conditions or parameters.

    • They promote loose coupling and flexibility in...

  • Answered by AI
  • Q4. What is services
  • Ans. 

    Services are software components that perform specific tasks or provide functionality to other software applications.

    • Services are self-contained and independent modules that can be accessed by other software components.

    • They can be used to handle business logic, data processing, communication with external systems, etc.

    • Examples of services include web services, microservices, RESTful APIs, and cloud services.

    • Services ca...

  • Answered by AI
  • Q5. What is the difference between factory and service
  • Ans. 

    A factory is responsible for creating and managing objects, while a service is responsible for providing specific functionality or performing tasks.

    • A factory is used to create and initialize objects, often based on certain parameters or configurations.

    • A service is a component that provides specific functionality or performs tasks for other components or systems.

    • Factories are commonly used in object-oriented programming...

  • Answered by AI
  • Q6. Write a program to sort
  • Ans. 

    A program to sort an array of strings.

    • Use a sorting algorithm like bubble sort, insertion sort, or quicksort.

    • Compare strings using a comparison function.

    • Implement the sorting algorithm in a function that takes the array as input and modifies it in place.

  • Answered by AI
  • Q7. Write a program to display words separated by space
  • Ans. 

    This program displays words separated by spaces.

    • Use an array of strings to store the words.

    • Iterate through the array and print each word followed by a space.

    • Exclude the space after the last word.

  • Answered by AI
  • Q8. What is provider
  • Ans. 

    A provider is a software component or service that supplies data, functionality, or resources to other software applications.

    • A provider is responsible for delivering data, services, or resources to other software components or applications.

    • Providers can be APIs, libraries, frameworks, or any other software component that offers functionality to other software.

    • Examples of providers include database management systems, c...

  • Answered by AI
  • Q9. What is$watch and $ digest
  • Ans. 

    The $watch and $digest are two important concepts in AngularJS for data binding and updating the view.

    • $watch is a function in AngularJS that allows you to watch for changes in a specific variable or expression.

    • $digest is a function in AngularJS that triggers a process called the digest cycle, which updates the bindings and synchronizes the model and view.

    • The $watch function takes two parameters: the variable or express...

  • Answered by AI
  • Q10. What is ng-repeat
  • Ans. 

    ng-repeat is a directive in AngularJS used to repeat HTML elements for each item in an array.

    • ng-repeat is used to create a loop in AngularJS

    • It is commonly used to display a list of items from an array

    • The directive is placed on an HTML element and uses the 'item in array' syntax

    • It can also be used with filters and sorting

    • Example:

    • {{ item }}
  • Answered by AI
  • Q11. How to get value from ng-getValue=""
  • Ans. 

    ng-getValue is not a standard attribute in Angular. It may be a custom directive or a typo.

    • Check if ng-getValue is a custom directive or attribute in your Angular application

    • Verify if it is being used correctly in the HTML template

    • If it is a typo, correct it to the appropriate attribute or directive

  • Answered by AI
  • Q12. How do you develop CSS without using bootstrap
  • Ans. 

    Developing CSS without using bootstrap involves writing custom CSS code to style web pages.

    • Write CSS code to define styles for HTML elements

    • Use CSS selectors to target specific elements

    • Apply CSS properties to modify the appearance of elements

    • Create media queries for responsive design

    • Implement CSS animations and transitions

    • Optimize CSS code for performance

  • Answered by AI
  • Q13. What is CDN
  • Ans. 

    CDN stands for Content Delivery Network. It is a distributed network of servers that deliver web content to users based on their geographic location.

    • CDN improves website performance by reducing latency and increasing page load speed.

    • CDN caches content in multiple locations, allowing users to access it from a server closest to them.

    • CDN can handle high traffic loads and distribute it across multiple servers.

    • Popular CDN p...

  • Answered by AI
  • Q14. How do you display different color in atable using css for odd even rows
  • Ans. 

    To display different colors in a table using CSS for odd and even rows, you can use the :nth-child() selector.

    • Use the :nth-child(odd) selector to target odd rows and apply a specific color using the background-color property.

    • Use the :nth-child(even) selector to target even rows and apply a different color using the background-color property.

    • For example, you can use CSS code like this: tr:nth-child(odd) { background-c...

  • Answered by AI
  • Q15. How do you develop CSS for different devices
  • Ans. 

    To develop CSS for different devices, use media queries, responsive design principles, and testing on various devices.

    • Use media queries to apply different CSS styles based on the device's screen size

    • Follow responsive design principles to ensure the layout adapts to different devices

    • Test the CSS on various devices to ensure compatibility and responsiveness

  • Answered by AI
  • Q16. What is $ rootscope
  • Ans. 

    The $rootscope is a service in AngularJS that provides a global scope for sharing data between controllers.

    • It is a part of the AngularJS framework.

    • It is used to share data between controllers.

    • It is a singleton object accessible throughout the application.

    • It can be used to broadcast and listen to events.

  • Answered by AI
  • Q17. What is jquery
  • Ans. 

    jQuery is a fast, small, and feature-rich JavaScript library that simplifies HTML document traversal and manipulation, event handling, and animation.

    • jQuery is a JavaScript library.

    • It simplifies HTML document traversal and manipulation.

    • It provides easy event handling and animation.

    • jQuery is fast, small, and feature-rich.

  • Answered by AI

Interview Preparation Tips

Skills: angular JS, Java Programming, css, Javascript

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Adobe user image Devendra Bendkhale

posted on 4 Dec 2015

Interview Questionnaire 

8 Questions

  • Q1. WRITE A GENERIC SWAP FUNCTION
  • Ans. 

    A generic swap function swaps two values of any data type.

    • The function should take two parameters of any data type.

    • Use a temporary variable to store the value of one parameter.

    • Assign the value of the second parameter to the first parameter.

    • Assign the value of the temporary variable to the second parameter.

  • Answered by AI
  • Q2. SEARCH AN ELEMENT IN ROTATED SORTED LINKLIST .
  • Ans. 

    Search for an element in a rotated sorted linked list.

    • Find the pivot point where the list is rotated.

    • Divide the list into two sublists based on the pivot point.

    • Perform binary search on the appropriate sublist.

    • Handle edge cases such as empty list and list with only one element.

  • Answered by AI
  • Q3. SEARCH AN ELEMENT IN ROTATED SORTED ARRAY. WRITED A CODE FOR IT
  • Ans. 

    Search an element in a rotated sorted array

    • Find the pivot point where the array is rotated

    • Divide the array into two sub-arrays based on pivot point

    • Perform binary search on the appropriate sub-array

    • Repeat until element is found or sub-array size is 1

  • Answered by AI
  • Q4. In an Array of size 95 contain numbers in range 1 to 100. each number is at max once in the array. find the 5 missing numbers in array between 1-100
  • Q5. Given sudoku as id array of size . in a given empty cell find the possible numbers that could be possible. Asked me to write code for it
  • Ans. 

    Given a Sudoku board, find possible numbers for an empty cell.

    • Iterate through empty cells and check possible numbers using row, column, and box constraints.

    • Use a set to keep track of possible numbers for each empty cell.

    • Return the set of possible numbers for the given empty cell.

  • Answered by AI
  • Q6. Given 4 unsigned integers find their integer average (eg. (2,2,2,3) => (2+2+2+3)/4 = 2) consider integer division ) without typecasting
  • Ans. 

    Find integer average of 4 unsigned integers without typecasting

    • Add all the integers and divide by 4

    • Use bit shifting to divide by 4

    • Handle overflow by using long long data type

    • Use unsigned int data type for input

  • Answered by AI
  • Q7. Write a code to identify wheter given processor is of 32 bit architecture or 64 bit architecture
  • Ans. 

    Code to identify 32 bit or 64 bit architecture of a processor

    • Check if the operating system is 32 bit or 64 bit

    • If OS is 32 bit, processor is 32 bit

    • If OS is 64 bit, check if processor supports 64 bit architecture

    • Use CPUID instruction to check if processor supports 64 bit architecture

  • Answered by AI
  • Q8. Convert a binary number into base 64 integer
  • Ans. 

    Convert binary number to base 64 integer

    • Divide the binary number into groups of 6 bits

    • Convert each group of 6 bits to decimal

    • Map the decimal value to the corresponding base 64 character

    • Concatenate the base 64 characters to form the final integer

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: SIMPLE CODING QUESTIONS SPEED MATTERS.
Duration: 60 minutes
Total Questions: 3

Skills: Analytics And Coding
College Name: IIT Guwahati

Skills evaluated in this interview

Interview Questionnaire 

6 Questions

  • Q1. Solving puzzles(25 horses,ant and sweets,height of a building..) try as many as possible before appearing for interview
  • Q2. If experienced , then project details of previous companies a must prepare question
  • Q3. Writing test cases for random scenarios
  • Ans. 

    Creating test cases for random scenarios ensures software reliability and robustness through diverse input validation.

    • Identify edge cases: Test with minimum and maximum input values, e.g., an empty array vs. a large array.

    • Use random data: Generate random inputs to simulate real-world usage, e.g., random user names or passwords.

    • Test invalid inputs: Ensure the system handles unexpected inputs gracefully, e.g., negative n...

  • Answered by AI
  • Q4. Programming in whatsoever language you r comfortable with, basic coding problems of DS,Algos. eg. Zigzag tree traversal algo,random linked list copy
  • Q5. Some people asked me questions related to the work i will do if hired in the project
  • Q6. Be genuine in ur CV, and be prepared with everything you write there.

Interview Preparation Tips

College Name: Na
Are these interview questions helpful?

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.

Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.

Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.

College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.

I applied via Referral

Interview Preparation Tips

Round: Test
Experience: I appeared for Amdocs through Campus Recruitment Process. Section 1,2,3 was not tough, if you have practiced RD Sharma then don't worry about these sections as it was the easiest part of the written test. After that there were two coding questions in which you can choose any language(C/C++/Java) to write your code. The code were easy, I mean it wasn't like Codechef problems. If you have ever made the programming assignments by yourself then you would definitely be able to crack this section. Even if you didn't make it then you can practice coding questions like finding H.C.F, L.C.M, Removing redundant number from array, finding whether the string is palindrome or not, finding whether the number is Armstrong number or not,etc,. Now comes the technical section that was little bit tough for those who haven't studied about UNIX ever. It was consisting of C, DBMS and Unix. C questions can easily be attempt by completing "Test your C Skills by Yashwant Kanedtkar", In DBMS most of the questions were query based, some PL/SQL questions were also there, in Unix most of the questions were from VI editor commands and some linux commands like sed, uniq, fdisk and very few questions were from shell scripting like, what will be the output of echo*. Overall the test was easy, since it is easy for everyone so you need to do lots of practice because out of more than 200 students only 39 cleared the written test in our campus.
Duration: 2:30 minutes
Total Questions: 82

Skills: Implementation Of Code Using OOPS, Coding Skills, Database Management, Ability To Think, Ability To Cope Up With Stress, Ability To Deal Diplomatically, 1)communication
College Name: NIT Sikkim

I appeared for an interview in Dec 2016.

Interview Preparation Tips

Round: Technical Interview
Experience: On-site interview (5 hours).

4 back-to-back 45-minute coding interviews, followed by a design interview, with a lunch break with a Googler in the middle.

The first coding interview was a set of (surprisingly) trivial (no algorithms needed) incremental coding questions.

The two next coding interviews were problems straight from the "Cracking the coding interview" book. Even though I divulged that I'd solved pretty much exactly the same problem before, they didn't give me an alternative problem and I quickly coded up a general and optimal solution for the problems. Follow-up in-depth questions were minimal and not hard.

The last coding question was a pure algorithm question related to search trees/tries. No coding required, spent the whole time reasoning about the most effective algorithm. This was a bit of a brain twister.

The design question was related to high-level system design (not OO design) for storage and search in geographic data. Focus was effective search as well as scalability both in traffic and data volumes.

Tips: Read "Cracking the coding interview" or other similar literature. Solve all the problems and you should be good to go. If you solve a bunch of problems at HackerRank (or similar) as well, you'll have the added bonus of training on how to generalize the algorithms.

Zeotap India Interview FAQs

How many rounds are there in Zeotap India Technical Support Engineer 1 interview?
Zeotap India interview process usually has 4 rounds. The most common rounds in the Zeotap India interview process are HR, Technical and Behavioral.
What are the top questions asked in Zeotap India Technical Support Engineer 1 interview?

Some of the top questions asked at the Zeotap India Technical Support Engineer 1 interview -

  1. 2) A)Search for the string “Error” and “ERROR” in Log Level B) Find Lo...read more
  2. 1.introduce yourself? 2.how do you rate yourself in Java and SQl? 3.what are th...read more
  3. 1.write a SQL query to find commissions of more than 12 perc...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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