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Zenoti

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3.0

based on 151 Reviews

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Zenoti Product Support Consultant Interview Questions and Answers

Updated 8 Feb 2023

Zenoti Product Support Consultant Interview Experiences

2 interviews found

Product Support Consultant Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Verbal and written language test.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why changing the organization?
    • Add your answer
  • Q2. Experience based questions.
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Operations round with product knowledge on which you are currently working.
    • Add your answer
  • Q2. Customer Scenario handling questions.
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Expectations based on pay.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and maintain continuity. Examples should be effective which you give and always believe in what you say. Do not juggle or move away from the topic.

Product Support Consultant Interview Questions & Answers

user image shivani meesa

posted on 1 Jul 2022

I applied via LinkedIn and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

There were 50 simple questions on basic math,logic, grammar which needed to be completed in 12mins. Doable test!

Round 2 - One-on-one 

(4 Questions)

  • Q1. Questions regarding relevant experience
    • Add your answer
  • Q2. Why leave the current role
    • Add your answer
  • Q3. How does previous experience play role in the role that you are applying for
    • Add your answer
  • Q4. Basic understanding of business
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as the previous round
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Same as the previous round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply with relevant experience if one is good enough and have the understanding of the roles and responsibilities of the role, you will get in

Product Support Consultant Interview Questions Asked at Other Companies

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Top trending discussions

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Engineering - Software & QA
2w (edited)
unsurpassedalbert
Verified Icon
·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. About education
    • Add your answer
  • Q2. Explain them about my education
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
    • Add your answer
  • Q2. Relevant skills and projects
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 31 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 23 Oct 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Walk me through your resume?
    • Add your answer
  • Q2. Could you brief more about your projects?
    • Add your answer
  • Q3. Technical terms you used in your project explanation will be asked?
    • Add your answer
  • Q4. Nothing much, just focus on your basics and be honest and confident. They really like it when you don’t know an answer and you admit it.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. They focused more on my projects and was cross checking my answers given in round-1
    • Add your answer
  • Q2. Basic engineering questions, if you are well aware of the job description, there’s nothing to worry about. Just try to relate your answers to the JD.
    • Add your answer
Round 4 - HR 

(3 Questions)

  • Q1. Basic HR, are you willing to relocate?
    • Add your answer
  • Q2. Why are you leaving your current job?
    • Add your answer
  • Q3. Why do you want to join ansys?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and confident. If you don’t fit in the job description just don’t apply for it. Recruiters are professionals and they know what they are looking for. You just can’t fool them if you don’t match the JD.

Technical Support Engineer Interview Questions & Answers

In Time Tec Visionsoft user image Anonymous

posted on 18 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe about your previous job
    • Add your answer
  • Q2. Why did you leave the previous company
    • Add your answer
  • Q3. Where do you see yourself in the next 2-3 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your job responsibilities of your previous organisation in detail so they are clear about the work you do and can believe and trust you to keep performing well for them.
More about working at Zenoti

Zenoti Interview FAQs

How many rounds are there in Zenoti Product Support Consultant interview?
Zenoti interview process usually has 4-5 rounds. The most common rounds in the Zenoti interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
How to prepare for Zenoti Product Support Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zenoti. The most common topics and skills that interviewers at Zenoti expect are Product Support, Business operations, CRM, Customer Retention and Analytical.
What are the top questions asked in Zenoti Product Support Consultant interview?

Some of the top questions asked at the Zenoti Product Support Consultant interview -

  1. Operations round with product knowledge on which you are currently worki...read more
  2. Basic understanding of busin...read more
  3. Customer Scenario handling questio...read more

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Zenoti Product Support Consultant Salary
based on 38 salaries
₹7.6 L/yr - ₹13.9 L/yr
7% more than the average Product Support Consultant Salary in India
View more details

Zenoti Product Support Consultant Reviews and Ratings

based on 9 reviews

1.8/5

Rating in categories

1.3

Skill development

1.7

Work-Life balance

3.2

Salary & Benefits

2.7

Job Security

1.4

Company culture

1.9

Promotions/Appraisal

1.3

Work Satisfaction

Explore 9 Reviews and Ratings
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