Yo china Hotel Manager Interview Questions and Answers

Q1. Value additional & situations handling
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Q1. How many types of Lilly
Ans. 
There are two main types of lilies: Asiatic lilies and Oriental lilies.
• Asiatic lilies are known for their vibrant colors and early blooming season.

• Oriental lilies are known for their larger, fragrant blooms and later blooming season.
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Q2. What is ARR in hotel operation
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ARR stands for Average Room Rate in hotel operation.
• ARR is calculated by dividing the total room revenue by the number of rooms sold.

• It is an important metric for hotels to track as it helps in determining the average price at which rooms are being sold.

• ARR can be used to analyze trends in pricing and make adjustments to maximize revenue.

• For example, if a hotel has a total room revenue of $10,000 and sold 100 rooms, th
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Q3. How many rooms you can handle
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I can handle up to 20 rooms efficiently while ensuring high standards of cleanliness and guest satisfaction.
• I am experienced in managing a team of housekeepers to efficiently clean and maintain rooms

• I prioritize tasks and delegate responsibilities effectively to ensure all rooms are cleaned in a timely manner

• I am familiar with using cleaning equipment and products to achieve desired results

• I have a track record of meet...read more
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Q1. What's your salary expectation
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Q1. How many types of chemical
Ans. 
There are various types of chemicals used in housekeeping, including cleaning agents, disinfectants, and stain removers.
• Cleaning agents: used to remove dirt and grime from surfaces

• Disinfectants: kill germs and bacteria to prevent the spread of infections

• Stain removers: specifically target and remove tough stains like grease or wine spills
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Q2. Where are used R2 chemical
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Used R2 chemicals are typically stored in designated hazardous waste storage areas.
• Used R2 chemicals should be stored in a secure and well-ventilated area

• Designated hazardous waste storage areas are typically labeled and segregated from other chemicals

• Proper disposal procedures should be followed for used R2 chemicals
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Q3. All porpoise cleaning
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Q1. How are you R4 delusion
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Q2. How are you R5 delusion
Ans. 
R5 delusion is a term used in housekeeping to refer to the process of organizing and prioritizing tasks efficiently.
• R5 delusion involves categorizing tasks into five key areas: rooms, restrooms, rugs, reception, and rubbish.

• Prioritizing tasks based on urgency and importance is essential in maintaining a clean and organized environment.

• Example: Ensuring that rooms are cleaned and restocked before attending to reception ...read more
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Q3. How are you R6 delusion
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R6 delusion is a term used in housekeeping to refer to the process of thoroughly cleaning and organizing a room to meet high standards.
• R6 delusion involves deep cleaning all surfaces, including hard-to-reach areas like behind furniture and under beds.

• It also includes organizing items in a room in a neat and orderly manner, such as arranging towels and toiletries in a bathroom.

• Attention to detail is key in R6 delusion, ...read more
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Q1. Why do you want to work in this company?
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Q1. Value additional & situations handling
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Q1. How to observe floor round
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Q2. How to observe snag point
Ans. 
To observe snag points, inspect areas where issues commonly occur and look for signs of wear, damage, or malfunction.
• Inspect high traffic areas for signs of wear and tear

• Check equipment for loose parts or malfunctioning components

• Look for areas where cleaning is difficult or frequently missed

• Monitor guest feedback for recurring issues

• Regularly review maintenance records for reported problems
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Q3. How to observe in cleaning status
Ans. 
Observing cleaning status involves visually inspecting areas for cleanliness and organization.
• Regularly walk through all areas to check for cleanliness

• Look for dust, dirt, stains, and clutter

• Check if cleaning supplies are properly stocked and organized

• Inspect high-touch surfaces for cleanliness and disinfection

• Use a checklist to ensure all tasks are completed

• Address any issues or areas needing improvement immediately
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Q4. How to observe your snag point are close
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Observing snag points involves regular inspections, communication with staff, and addressing issues promptly.
• Conduct regular inspections of all areas to identify potential snag points

• Communicate with housekeeping staff to gather feedback on areas that may have snag points

• Address any issues or concerns raised by staff or guests promptly to prevent snag points from becoming a problem

• Implement preventive measures such as ...read more
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