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Yennes Infotec Senior Customer Support Executive Interview Questions and Answers

Updated 5 May 2023

Yennes Infotec Senior Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Monster and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your resume description
  • Q2. Tally basics knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidential and about ur experience. If your resume suits they are required and salary range you will get selected.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your overall experience from your past companies?
  • Ans. 

    I have over 5 years of experience in customer support roles at various companies.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer support representatives

  • Answered by AI
  • Q3. What are the challenges faced in last organization?
  • Q4. What is your current ctc, expected ctc & Notice period?
  • Ans. 

    Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.

    • Current CTC: $50,000

    • Expected CTC: $60,000

    • Notice Period: 30 days

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical expertise?

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.

Yennes Infotec Interview FAQs

How many rounds are there in Yennes Infotec Senior Customer Support Executive interview?
Yennes Infotec interview process usually has 2 rounds. The most common rounds in the Yennes Infotec interview process are Resume Shortlist and HR.

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Yennes Infotec Senior Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Yennes Infotec Senior Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

5.0

Work-life balance

2.0

Salary

5.0

Job security

5.0

Company culture

2.0

Promotions

4.0

Work satisfaction

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