Upload Button Icon Add office photos

Filter interviews by

Worxpertise Customer Care Interview Questions and Answers

Updated 5 Jun 2024

Worxpertise Customer Care Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Difference between participated products and non participated products
  • Ans. 

    Participated products are those in which the customer actively engages with the company, while non-participated products are those that the customer uses passively.

    • Participated products involve customer feedback and interaction

    • Non-participated products are typically consumed without any active involvement from the customer

    • Examples of participated products include online surveys, feedback forms, and interactive apps

    • Exam...

  • Answered by AI
  • Q2. .same question as above

Interview Preparation Tips

Interview preparation tips for other job seekers - Can help for job service

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
  • Answered Anonymously
  • Q2. What is your age
  • Ans. My age is 24 year old
  • Answered Anonymously
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
  • Answered Anonymously
  • Q4. What about your family
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Q1 wt doing Q2 marketing said u know that Q3 ru compotbul this job
  • Q2. Company name Tryning courseware Ceo name Types of fee
  • Q3. Language and ur communication good See the tryning videos Good job keeping Wt is marketing
  • Q4. How much salary expectation
  • Ans. 

    It is important to research the market and consider your experience and qualifications when determining salary expectations.

    • Research the average salary range for Customer Service Executives in your industry and location.

    • Consider your level of experience and qualifications.

    • Take into account any additional skills or certifications that may warrant a higher salary.

    • Be prepared to negotiate and discuss salary expectations d...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Flipkart Wholesale Customer Service Executive interview:
  • Marketing
Interview preparation tips for other job seekers - Any product sharing with me customer produc is good satisfied
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

I applied via Naukri.com and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role what experience do you have that would be relevant to this role
Round 3 - Case Study 

Can you describe your role
how do you roll and team fit into the company and its goals

Round 4 - Assignment 

Tell me about yourself
what attracted you to our company

Round 5 - Technical 

(1 Question)

  • Q1. Do you have any technical certifications how many programming languages do you know
  • Ans. 

    I do not have any technical certifications, but I am proficient in Java and Python.

    • No technical certifications

    • Proficient in Java and Python

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself
what do you know about our company
what do you want to work for US
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Education and experiance

Worxpertise Interview FAQs

How many rounds are there in Worxpertise Customer Care interview?
Worxpertise interview process usually has 1 rounds. The most common rounds in the Worxpertise interview process are HR.
What are the top questions asked in Worxpertise Customer Care interview?

Some of the top questions asked at the Worxpertise Customer Care interview -

  1. Difference between participated products and non participated produ...read more
  2. .same question as ab...read more

Tell us how to improve this page.

Worxpertise Customer Care Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
View all
Customer Service Executive
14 salaries
unlock blur

₹1.9 L/yr - ₹3 L/yr

Customer Care Executive
13 salaries
unlock blur

₹2 L/yr - ₹3.2 L/yr

Customer Support Executive
11 salaries
unlock blur

₹1.9 L/yr - ₹3.5 L/yr

Customer experience Executive
9 salaries
unlock blur

₹2 L/yr - ₹3.3 L/yr

SME
7 salaries
unlock blur

₹2.9 L/yr - ₹3.2 L/yr

Explore more salaries
Compare Worxpertise with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview