The lifecycle of Major Incident Manager (MIM) involves several stages from identification to resolution.

• Identification of major incidents

• Logging and categorizing incidents

• Assigning resources and formi...read more

Lifecycle of Major incidents can be defined as below:

Incident Identification

Incident Logging

Incident Categorization

Incident Prioritization

Investigation & Diagnosis

Escalation & SLA management

Recovery &...read more

The Lifecycle of Critical/Major Incident management can be define in below stages :

Major incidents are considered to have 4 main stages, namely:

• Identification

• Containment

• Resolution

• Maintenance

Which of ...read more

MIM - Major Incident Management

Major incidents are considered to have 4 main stages, namely:

• Identification

• Containment

• Resolution

• Maintenance