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Williams Lea Client Manager Interview Questions and Answers

Updated 3 Jun 2024

Williams Lea Client Manager Interview Experiences

1 interview found

Client Manager Interview Questions & Answers

user image Pradeep.P.N

posted on 3 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Excel based test and communication skills

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one with VP of operations

Client Manager Jobs at Williams Lea

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to job profile, especially related to eDiscovery.
  • Q2. Does metadata of a document change when editing a document.
  • Ans. 

    Yes, metadata of a document can change when editing a document.

    • Metadata such as author, date modified, and file size can change when editing a document.

    • Metadata can also be added or removed during editing.

    • Examples of metadata that can change include document title, keywords, and description.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers. If you lack any skill, let them know so that they can train you.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are salary expectation?
  • Ans. 

    Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

    • Consider industry standards for the position

    • Factor in your level of experience and qualifications

    • Take into account the job responsibilities and duties

    • Research average salaries for similar roles in the market

    • Be prepared to negotiate based on the overall compensation package

  • Answered by AI
  • Q2. What is your experience
Round 2 - Language test 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How important is money
  • Ans. 

    Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

    • Money is essential for meeting basic needs such as food, shelter, and healthcare

    • Financial security is important for peace of mind and stability

    • Money enables individuals to pursue opportunities for personal growth and development

    • However, money should not be the sole focus in life as relationships, health, and personal fu

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What city would you like to visit and why?
  • Q2. What are your weakness
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing service centre is hard work to pay

Round 3 - Assignment 

Continue reading time and typing service is give attention to customer service team

Round 4 - Case Study 

No topic as per as my side

Round 5 - Technical 

(5 Questions)

  • Q1. Hard to give time for work
  • Q2. How u associate with customer?
  • Q3. How to manage your customer call service?
  • Ans. 

    Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.

    • Set clear communication guidelines for staff to follow during customer calls.

    • Provide training to staff on effective communication, problem-solving, and product knowledge.

    • Utilize CRM software to track customer interactions, manage leads, and str...

  • Answered by AI
  • Q4. How to find a way to customer service care?
  • Ans. 

    To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.

    • Prioritize effective communication with customers to understand their needs and concerns.

    • Show empathy towards customers by listening actively and showing genuine concern for their issues.

    • Utilize problem-solving skills to address customer complaints and find solutions to their problems.

    • Strive f...

  • Answered by AI
  • Q5. How to earn money from it
  • Ans. 

    Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.

    • Provide excellent customer service to retain clients and attract new ones

    • Upsell additional services or products to increase revenue

    • Build strong relationships with clients to increase loyalty and referrals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeker load to earn a gratitude and keep it more confidence

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to job profile, especially related to eDiscovery.
  • Q2. Does metadata of a document change when editing a document.
  • Ans. 

    Yes, metadata of a document can change when editing a document.

    • Metadata such as author, date modified, and file size can change when editing a document.

    • Metadata can also be added or removed during editing.

    • Examples of metadata that can change include document title, keywords, and description.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers. If you lack any skill, let them know so that they can train you.

Skills evaluated in this interview

Williams Lea Interview FAQs

How many rounds are there in Williams Lea Client Manager interview?
Williams Lea interview process usually has 2 rounds. The most common rounds in the Williams Lea interview process are Assignment and One-on-one Round.
How to prepare for Williams Lea Client Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Williams Lea. The most common topics and skills that interviewers at Williams Lea expect are Client Management, Power Point Presentation, Excel, Client Interaction and Escalation Management.

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Williams Lea Client Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Williams Lea Client Manager Salary
based on 38 salaries
₹7.9 L/yr - ₹17.5 L/yr
31% more than the average Client Manager Salary in India
View more details

Williams Lea Client Manager Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

4.6

Salary

3.6

Job security

3.9

Company culture

4.3

Promotions

4.3

Work satisfaction

Explore 6 Reviews and Ratings
Client Manager

Kochi

11-18 Yrs

Not Disclosed

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