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Wiley Edge IT Support Specialist Interview Questions and Answers

Updated 28 Feb 2023

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IT Support Specialist Interview Questions

user image Anshika Singh

posted on 28 Feb 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Basic English, reasoning and aptitude questions in the first round.

3

One-on-one Round (5 Questions)

  • Q1. Explain a situation where you showed your leadership skills and team work.
  • Q2. Tell about yourself.
  • Q3. Tell about Freind circle.
  • Q4. Your expectations with the job role.
  • Q5. A case analysis was given. Case - you reach your office and find out that your desktop is not working. Your manager has asked you to attend a meeting urgently, ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear with your answers. Otherwise the screening rounds are pretty easy.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself your work experience last salary KRAs etc etc
3

Technical Round (1 Question)

  • Q1. All the technical things that are mentioned on your CV in very detail and deep.
4

Behavioral Round (1 Question)

  • Q1. Just a besic introduction. (Depends on the director because my director is very cool person)

Interview Preparation Tips

Topics to prepare for Teleperformance IT Support Specialist interview:
  • Google IT Support
Interview preparation tips for other job seekers - Be confident about your skills and learnings. About your work experience. Ask them to show your potential.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Dec 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Professional background
  • Q2. Traveling state
2

Technical Round (2 Questions)

  • Q1. Professional tasks and projects done and update in CV
  • Q2. Technically skill sets

Interview Preparation Tips

Interview preparation tips for other job seekers - Skill and professionalism and certification need to update
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Group Activity Round (2 Questions)

  • Q1. Advantage and disadvantage of smart phones
  • Q2. Advantage and disadvantage of online education
2

HR Round (2 Questions)

  • Q1. Tell about yourself
  • Q2. What makes you a suitable candidate for this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to answer, but consider real-time scenarios.
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
 No response

I applied via Referral and was interviewed in Oct 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. About basic linux Architecture
  • Q2. About linux storage
2

One-on-one Round (2 Questions)

  • Q1. About my current project
  • Q2. About shell scripting
3

HR Round (2 Questions)

  • Q1. About myself and my work experience
  • Q2. About relocation and shifts

Customer Support Executive Interview Questions

Amazon user image Cheepurupalli Joshma

posted on 21 Sep 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is customer support?
  • Q3. How do you handle an arguing customer?
  • Q4. How do you respond if you don't know the answer to a customers question?
  • Q5. What is customer satisfaction?what are the qualities of customer support executive?
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your strengths and weaknesses?
  • Q3. Why do you need a job?
  • Q4. Why should we hire you?
  • Q5. Why do you want to join in our organisation?
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

3 Interview Rounds

1

HR Round (4 Questions)

  • Q1. I would like to develop a company what restrictions in company and the company management. Was the tell about it.. I tharole follow
  • Q2. What about the company
  • Q3. The Company was overall placements..
  • Q4. The company management was very good and excellent
2

Assignment Round

What questions they will ask..

3

Group Discussion Round

Who to develop the company profit and shares

Interview Preparation Tips

Interview preparation tips for other job seekers - This company was so good and mangement was very stretch..
But overall company was good ..
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Explain about patch management in Linux
  • Q2. After patching what are the issues you faced. How did you troubleshoot those issues.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Communication round Round (1 Question)

  • Q1. Brief self introduction
2

Technical Round (1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible

Wiley Edge Interview FAQs

How many rounds are there in Wiley Edge IT Support Specialist interview?
Wiley Edge interview process usually has 3 rounds. The most common rounds in the Wiley Edge interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in Wiley Edge IT Support Specialist interview?

Some of the top questions asked at the Wiley Edge IT Support Specialist interview -

  1. Tell about Freind circ...read more
  2. A case analysis was given. Case - you reach your office and find out that your ...read more

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based on 1 Wiley Edge interview
Campus Placement
100%
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