Interview Questions and Answers

I communicate delays and requirements by providing clear updates, setting realistic expectations, and actively listening to feedback.

• Provide regular updates on progress and any delays that may impact timelines

• Clearly communicate any changes in requirements or scope

• Set realistic expectations for delivery timelines and potential challenges

• Actively listen to feedback and address any concerns or questions promptly

Design system is crucial for consistency, efficiency, and scalability in software development.

• Ensures consistency in UI/UX across products and platforms

• Promotes reusability of components and patterns

• Facilitates collaboration between design and development teams

• Increases efficiency by streamlining the design and development process

• Helps in scaling the product by providing a structured framework for growth

Caching system improves performance by storing frequently accessed data in memory.

• Caching reduces the need to fetch data from the server, improving load times.

• Common caching systems include Redis, Memcached, and browser caching.

• Caching can be implemented at various levels such as browser, CDN, and server-side.

• Examples of cached data in frontend include images, CSS files, and API responses.

The employee reaction to a worker's health issues should be supportive and accommodating.

• The employee should show empathy and offer support to the worker

• Discuss possible accommodations or adjustments to help the worker perform their duties

• Respect the worker's privacy and confidentiality regarding their health issues

• Encourage the worker to seek necessary medical help or support

• Ensure that the worker's health issues do not affect their job performance or well-being

Yes, there may be restrictions while doing work in a call centre customer service representative role.

• Some common restrictions may include following a script provided by the company

• Adhering to company policies and procedures

• Maintaining confidentiality of customer information

• Adhering to specific work schedules and break times

• Avoiding personal phone calls or internet browsing during work hours

My typing speed is 70 words per minute. I am proficient in Excel and have experience using it for data entry and analysis.

• Typing speed is 70 words per minute

• Proficient in Excel

• Experience in data entry and analysis using Excel

It is unclear whether the call centre will be for luxury brands or not.

• The question may be asking if the call centre will handle customer service for luxury brands.

• It is possible that the call centre will cater to a variety of brands, including luxury and non-luxury.

• The interviewer may be trying to gauge your experience with high-end customer service.

• You can mention your flexibility in handling different types of brands and customers.