20+ ACG Worldwide Interview Questions and Answers

Brazing process involves joining metals using a filler metal that melts above 450°C. CTP/CTQ stands for Critical to Process/Critical to Quality.

• Brazing is a metal-joining process where a filler metal is melted and distributed between two or more close-fitting parts by capillary action.

• The filler metal has a melting point above 450°C but below the melting point of the base metals being joined.

• CTP/CTQ are key parameters that directly impact the process or quality of a product.

• C...read more

Run test and performance test parameters are essential for evaluating system performance.

• Run test measures how a system performs under normal conditions.

• Performance test evaluates system performance under stress or heavy load.

• Parameters include response time, throughput, CPU usage, memory usage, etc.

• Examples of tools for performance testing: JMeter, LoadRunner, Apache Bench.

A heat exchanger is a device used to transfer heat between two or more fluids, typically to cool or heat a process stream.

• Heat exchangers can be found in various applications such as HVAC systems, refrigeration units, and chemical processing plants.

• They work by allowing heat to transfer from one fluid to another without the fluids mixing.

• Common types of heat exchangers include shell and tube, plate, and finned tube exchangers.

• Heat exchangers are designed to maximize heat tran...read more

Processes are a series of actions or steps taken to achieve a specific goal or outcome.

• Processes involve a sequence of tasks or activities.

• They can be documented and standardized for consistency.

• Processes can be automated to improve efficiency.

• Examples include manufacturing processes, customer service processes, and project management processes.

CTP/CTQ stands for Critical to Process/ Critical to Quality. They are key parameters that directly impact the process or product quality.

• CTP/CTQ are key parameters that are critical for the success of a process or the quality of a product

• Identifying and monitoring CTP/CTQ helps in ensuring that the process or product meets the desired quality standards

• Examples of CTP/CTQ include temperature control in a manufacturing process, ingredient quality in food production, etc.

IR testing stands for Infrared testing, a non-destructive testing method used to detect defects or anomalies in materials.

• IR testing uses infrared radiation to detect temperature differences in materials

• It is commonly used in electrical inspections to identify hot spots in circuits

• IR testing can also be used in building inspections to detect moisture or insulation issues

A relay is an electrically operated switch that uses an electromagnet to mechanically control the switching action.

• Relays are used to control high power or high voltage circuits with a low power signal.

• They consist of an electromagnet, a set of contacts, and a spring.

• When the coil of the electromagnet is energized, it creates a magnetic field that attracts the contacts, closing the circuit.

• When the coil is de-energized, the contacts return to their original position, opening ...read more

Creo is a 3D CAD software used for product design, SAP is an enterprise resource planning software, and refrigeration systems are used for cooling purposes.

• Creo is a powerful 3D CAD software developed by PTC for product design and development.

• SAP is a widely used enterprise resource planning software that integrates various business functions.

• Refrigeration systems are used for cooling purposes in various applications such as food storage, air conditioning, and industrial proc...read more

Procurement process involves identifying needs, selecting suppliers, negotiating contracts, and managing supplier relationships.

• Identify needs and requirements

• Select potential suppliers

• Negotiate contracts and terms

• Manage supplier relationships

• Ensure timely delivery and quality

• Monitor and evaluate supplier performance

Factors for selecting a new machine include cost, efficiency, reliability, compatibility, and support.

• Cost - Consider upfront cost, maintenance costs, and potential savings in the long run.

• Efficiency - Look at the machine's performance and how it can improve productivity.

• Reliability - Ensure the machine is durable and will not break down frequently.

• Compatibility - Check if the machine integrates well with existing systems and processes.

• Support - Evaluate the manufacturer's re...read more

The power consumption in an Injection Moulding machine per hour directly impacts operational costs.

• Power consumption is typically measured in kilowatt-hours (kWh) per hour.

• The cost of power per kWh varies depending on location and energy provider.

• Factors affecting power consumption include machine size, cycle time, and efficiency.

• Regular maintenance and optimization can help reduce power consumption and costs.

• Example: A 100-ton Injection Moulding machine may consume 15 kWh pe...read more

Cycle time can be managed by optimizing processes and reducing waste. Manpower handling can be improved through training and delegation.

• Analyze the production process to identify bottlenecks and inefficiencies

• Implement lean manufacturing principles to reduce waste and improve efficiency

• Use automation and technology to streamline processes

• Train employees to improve their skills and productivity

• Delegate tasks effectively to ensure that each employee is working to their strength...read more

I prioritize my decisions based on the impact on quality, customer satisfaction, and project deadlines.

• I prioritize decisions by considering the potential impact on product quality.

• I also take into account customer satisfaction and feedback when making decisions.

• Project deadlines are important, so I prioritize tasks that are critical to meeting those deadlines.

• I use data-driven analysis to prioritize decisions and focus on areas that will have the most significant impact.

To achieve production targets, a combination of efficient processes, skilled workforce, and proper planning is necessary.

• Identify bottlenecks and inefficiencies in the production process

• Implement lean manufacturing principles to reduce waste and increase efficiency

• Train and develop the workforce to improve skills and knowledge

• Ensure proper planning and scheduling of production activities

• Regularly monitor and analyze production data to identify areas for improvement

To respond to customers as a Field Service Engineer, it is important to be attentive, empathetic, and knowledgeable.

• Listen actively to the customer's concerns and issues.

• Show empathy and understanding towards the customer's situation.

• Provide clear and concise explanations or solutions to their problems.

• Be knowledgeable about the product or service being provided.

• Offer assistance and follow-up to ensure customer satisfaction.

• Maintain a professional and friendly demeanor throug...read more

Refrigeration cycle is a thermodynamic process used in refrigerators and air conditioners to transfer heat from a low temperature reservoir to a high temperature reservoir.

• The refrigeration cycle consists of four main components: compressor, condenser, expansion valve, and evaporator.

• The refrigerant absorbs heat from the indoor air in the evaporator, then it is compressed by the compressor to increase its temperature and pressure.

• The high-pressure, high-temperature refrigeran...read more

To find out a fault, a Field Service Engineer can follow these steps:

• Start by gathering information about the reported issue or problem

• Conduct a thorough inspection of the equipment or system

• Use diagnostic tools and equipment to identify potential faults

• Perform tests and measurements to narrow down the possible causes

• Analyze the collected data and compare it with known patterns or benchmarks

• Apply troubleshooting techniques to isolate and identify the specific fault

• Fix or repl...read more