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40+ Diversey Interview Questions and Answers

Updated 21 Feb 2025

Q1. Which diseases or physical disorders are most common in INDIA

Ans.

The most common diseases in India include cardiovascular diseases, respiratory diseases, and diabetes.

  • Cardiovascular diseases are the leading cause of death in India.

  • Respiratory diseases such as asthma and chronic obstructive pulmonary disease (COPD) are also prevalent.

  • Diabetes is a major health concern in India, with an estimated 77 million people affected.

  • Other common diseases include tuberculosis, malaria, and dengue fever.

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Q2. _____ what is the substitute for this medicine?

Ans.

The substitute for this medicine is Drug B.

  • The substitute medicine should have similar therapeutic effects.

  • Consider the patient's medical history and any allergies when recommending a substitute.

  • Consult the formulary or drug reference for alternative options.

  • Inform the patient about the substitute medicine and any potential differences in dosage or administration.

  • Monitor the patient closely for any adverse reactions or lack of efficacy with the substitute medicine.

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Q3. What are most used medicines in india (OTC)

Ans.

The most used OTC medicines in India include painkillers, antacids, cough and cold medicines, and vitamins.

  • Painkillers like paracetamol and ibuprofen are widely used for headaches, fever, and body pain.

  • Antacids like Eno and Gelusil are popular for treating acidity and heartburn.

  • Cough and cold medicines like Vicks and Benadryl are commonly used for cold and flu symptoms.

  • Vitamins like Vitamin C and B-complex are also popular OTC medicines.

  • Other commonly used OTC medicines inclu...read more

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Q4. Normal value of blood pressure and Glucose level in body

Ans.

Normal blood pressure is 120/80 mmHg and normal glucose level is 70-99 mg/dL.

  • Normal blood pressure is systolic pressure of 120 mmHg and diastolic pressure of 80 mmHg

  • Normal glucose level is between 70-99 mg/dL when fasting

  • Blood pressure and glucose levels can vary based on age, gender, and other health conditions

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Q5. Name any 10 medicine manufacturing industries

Ans.

Here are 10 medicine manufacturing industries

  • Pfizer - produces vaccines, oncology, and rare disease medicines

  • Novartis - produces pharmaceuticals, generics, and biosimilars

  • Roche - produces pharmaceuticals and diagnostics

  • Merck & Co. - produces vaccines, oncology, and animal health products

  • Sanofi - produces pharmaceuticals and vaccines

  • GlaxoSmithKline - produces pharmaceuticals and vaccines

  • Johnson & Johnson - produces pharmaceuticals, medical devices, and consumer health products...read more

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Q6. Devices used to check BP and sugar

Ans.

Devices used to check BP and sugar include blood glucose meters, continuous glucose monitors, and blood pressure monitors.

  • Blood glucose meters are handheld devices that measure blood sugar levels

  • Continuous glucose monitors are worn on the body and provide real-time glucose readings

  • Blood pressure monitors come in various forms including wrist, arm, and finger monitors

  • Some blood pressure monitors also have the ability to detect irregular heartbeats

  • Examples of popular brands inc...read more

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Q7. Who is the father of pharmacy

Ans.

The father of pharmacy is considered to be Abu al-Qasim al-Zahrawi, a Muslim pharmacist and surgeon from the 10th century.

  • Abu al-Qasim al-Zahrawi was a pioneer in the field of pharmacy and surgery

  • He wrote the book 'Al-Tasrif', which became a standard medical textbook in Europe for centuries

  • His contributions to pharmacy include the use of alcohol as a solvent for drugs and the preparation of pills

  • He also developed surgical instruments and techniques that are still used today

  • Ot...read more

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Q8. Definition of Antibiotics and Some body systems

Ans.

Antibiotics are drugs used to treat bacterial infections. Body systems affected include respiratory, urinary, and digestive systems.

  • Antibiotics are drugs that kill or inhibit the growth of bacteria.

  • They are commonly used to treat infections in the respiratory, urinary, and digestive systems.

  • Examples of antibiotics include penicillin, amoxicillin, and ciprofloxacin.

  • Antibiotics can have side effects such as diarrhea, nausea, and allergic reactions.

  • It is important to take antibi...read more

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Q9. How much language you know?

Ans.

I am fluent in English and proficient in Spanish.

  • Fluent in English

  • Proficient in Spanish

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Q10. How would you design a marketing campaign for a new store

Ans.

A marketing campaign for a new store would involve identifying the target audience, creating a unique value proposition, and utilizing various channels to reach potential customers.

  • Conduct market research to identify the target audience and their preferences

  • Develop a unique value proposition that sets the store apart from competitors

  • Utilize various marketing channels such as social media, email marketing, and advertising to reach potential customers

  • Offer promotions or discoun...read more

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Q11. What is ndps and molecules name

Ans.

NDPS stands for Narcotic Drugs and Psychotropic Substances. Examples include morphine, heroin, cocaine, and LSD.

  • NDPS refers to a category of drugs that are controlled substances due to their potential for abuse and addiction.

  • Examples of NDPS include morphine, heroin, cocaine, LSD, and methamphetamine.

  • These substances are regulated by laws to prevent misuse and trafficking.

  • NDPS are often used for medical purposes but can also be abused for recreational purposes.

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Q12. What are antibiotics?

Ans.

Antibiotics are medications used to treat bacterial infections by killing or inhibiting the growth of bacteria.

  • Antibiotics work by targeting specific bacterial processes or structures.

  • They are not effective against viral infections.

  • Common examples include penicillin, amoxicillin, and ciprofloxacin.

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Q13. How will you acquire new customers for an old store

Ans.

Acquiring new customers for an old store

  • Create a loyalty program to incentivize repeat business

  • Offer discounts or promotions to attract new customers

  • Partner with local businesses to cross-promote each other

  • Utilize social media and online advertising to reach a wider audience

  • Host events or workshops to bring in foot traffic

  • Improve the store's curb appeal to attract passersby

  • Collect customer feedback and make improvements based on their suggestions

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Q14. How would you design a campaign to win back old customer

Ans.

To win back old customers, I would create a personalized campaign that addresses their specific concerns and offers incentives.

  • Identify reasons why customers left and address them in the campaign

  • Offer incentives such as discounts or exclusive offers

  • Create personalized messages that speak directly to the customer

  • Utilize multiple channels such as email, social media, and direct mail

  • Track and analyze campaign results to make adjustments as needed

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Q15. What are high alert drugs

Ans.

High alert drugs are medications that have a high risk of causing significant patient harm if used incorrectly.

  • High alert drugs require special precautions in prescribing, dispensing, and administration.

  • Examples include opioids, chemotherapy agents, anticoagulants, and insulin.

  • Healthcare providers must be extra vigilant when handling high alert drugs to prevent medication errors.

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Q16. Any 5 brand name of paracetamol

Ans.

Some brand names of paracetamol include Tylenol, Panadol, Calpol, Crocin, and Dolo.

  • Tylenol

  • Panadol

  • Calpol

  • Crocin

  • Dolo

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Q17. Which is the fastest route of drug administrated

Ans.

The fastest route of drug administration is intravenous (IV) injection.

  • Intravenous (IV) injection allows for direct delivery of the drug into the bloodstream.

  • This route bypasses the absorption process and provides immediate systemic effects.

  • Examples of drugs commonly administered via IV include antibiotics, pain medications, and chemotherapy drugs.

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Q18. What'syour salaryexpectation

Ans.

I would expect a salary that is competitive and reflective of my qualifications and experience.

  • I am looking for a salary that aligns with industry standards and my level of expertise.

  • I would like to be compensated fairly for my skills and the responsibilities of the role.

  • I am open to discussing salary based on the specific details of the position and the benefits package offered.

  • I have researched the average salary range for pharmacists in this area and would expect to be wit...read more

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Q19. What is valid rx

Ans.

A valid rx is a prescription written by a licensed healthcare provider for a specific medication and dosage.

  • A valid rx must include the patient's name, the medication name, dosage instructions, quantity, and prescriber's signature.

  • It should also include the prescriber's DEA number, the date the prescription was written, and the prescriber's contact information.

  • A valid rx is typically written on a prescription pad or electronically transmitted to a pharmacy.

  • Examples of valid r...read more

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Q20. Give Name Of Any 10 pharama Company And 10 products of each One

Ans.

Providing names of 10 pharma companies and 10 products of each.

  • Pfizer - Lipitor, Viagra, Celebrex

  • Novartis - Diovan, Gleevec, Zometa

  • Roche - Avastin, Herceptin, Tamiflu

  • Merck & Co. - Fosamax, Gardasil, Januvia

  • Sanofi - Lantus, Plavix, Taxotere

  • GlaxoSmithKline - Advair, Lamictal, Zofran

  • AstraZeneca - Crestor, Nexium, Seroquel

  • Johnson & Johnson - Remicade, Risperdal, Tylenol

  • Abbott Laboratories - Humira, Kaletra, Synthroid

  • Bristol-Myers Squibb - Abilify, Plavix, Reyataz

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Q21. What is BTL marketing

Ans.

BTL marketing refers to below-the-line marketing tactics that are targeted and measurable, such as direct mail, email marketing, and experiential marketing.

  • BTL marketing is focused on targeted and measurable tactics

  • Examples include direct mail, email marketing, and experiential marketing

  • BTL marketing is often used to complement above-the-line advertising

  • It can be more cost-effective than traditional advertising methods

  • BTL marketing is often used to drive specific actions, suc...read more

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Q22. What is your average bill value?

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Q23. Composition Of Running Products such as Jalra galvus, eptoin.

Ans.

Running products like Jalra, Galvus, and Eptoin are composed of active pharmaceutical ingredients (APIs) and excipients.

  • Jalra contains the API vildagliptin, which is used to treat type 2 diabetes.

  • Galvus contains the API vildagliptin as well, but in combination with metformin.

  • Eptoin contains the API phenytoin, which is an anticonvulsant used to treat seizures.

  • Excipients are inactive substances that help deliver the API to the body, such as fillers, binders, and coatings.

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Q24. what is FMCG? what are the categories? How to upsell or cross sell?

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Q25. Medicine and its use

Ans.

Medicine is a substance used to treat, cure, or prevent disease.

  • Medicine is prescribed by healthcare professionals such as doctors or pharmacists.

  • There are different types of medicines, including prescription and over-the-counter.

  • Medicine can come in various forms such as tablets, capsules, liquids, and injections.

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Q26. Types of Dibietes

Ans.

There are two main types of diabetes: Type 1 and Type 2.

  • Type 1 diabetes is an autoimmune condition where the body attacks insulin-producing cells in the pancreas.

  • Type 2 diabetes is more common and is often linked to lifestyle factors such as obesity and lack of physical activity.

  • Other types include gestational diabetes (during pregnancy) and monogenic diabetes (genetic mutations).

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Q27. Uses of Levosulpride

Ans.

Levosulpiride is used to treat various psychiatric and gastrointestinal disorders.

  • Treatment of schizophrenia

  • Management of anxiety and depression

  • Improvement of symptoms in irritable bowel syndrome

  • Relief of nausea and vomiting

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Q28. What is the reason to switch?

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Q29. Which contain is used to treat diabetes

Ans.

Insulin is used to treat diabetes.

  • Insulin is a hormone that helps regulate blood sugar levels.

  • It is commonly used in the treatment of both type 1 and type 2 diabetes.

  • There are different types of insulin available, such as rapid-acting, short-acting, intermediate-acting, and long-acting.

  • Insulin can be administered through injections or insulin pumps.

  • Examples of insulin brands include Humalog, Novolog, Lantus, and Levemir.

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Q30. Which area you have done? What is the process of audit?

Ans.

I have experience in auditing financial statements and internal controls.

  • Auditing financial statements to ensure accuracy and compliance with accounting standards

  • Evaluating internal controls to identify weaknesses and recommend improvements

  • Testing transactions to verify their validity and completeness

  • Preparing audit reports to communicate findings and recommendations

  • Working with clients to address any issues or concerns

  • Staying up-to-date with changes in accounting and auditin...read more

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Q31. What is marketing? About wellness? BTL planning?

Ans.

Marketing is the process of promoting and selling products or services to customers.

  • Marketing involves identifying customer needs and wants

  • It includes creating and delivering value through products or services

  • Marketing strategies can include advertising, public relations, and sales promotions

  • Marketing aims to attract, satisfy, and retain customers

  • Effective marketing leads to increased brand awareness and sales

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Q32. Which contain of drugs going for wet cough

Ans.

Drugs for wet cough typically contain expectorants to help loosen and expel mucus from the respiratory tract.

  • Expectorants such as guaifenesin are commonly found in drugs for wet cough

  • Mucolytics like acetylcysteine may also be used to break down mucus in the lungs

  • Combination products containing both expectorants and mucolytics are available for wet cough relief

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Q33. What is the meaning of antibiotic ?

Ans.

Antibiotics are medications used to treat bacterial infections by killing or inhibiting the growth of bacteria.

  • Antibiotics are only effective against bacterial infections, not viral infections.

  • They work by either killing the bacteria or inhibiting their growth.

  • Common examples include penicillin, amoxicillin, and ciprofloxacin.

Add your answer

Q34. How to handle aggrasive customer

Ans.

Stay calm, listen actively, empathize, offer solutions, involve a manager if necessary.

  • Remain calm and composed, do not escalate the situation.

  • Listen actively to the customer's concerns and show empathy.

  • Offer solutions or alternatives to address the customer's issues.

  • If necessary, involve a manager or supervisor to help resolve the situation.

  • Ensure the customer feels heard and valued throughout the interaction.

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Q35. Do you have vehicle ? Where do you study

Ans.

Yes, I have a vehicle. I study at XYZ University.

  • I own a car and use it for commuting to work and university.

  • I study at XYZ University for my physiotherapy degree.

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Q36. What is a type of antibiotic.

Ans.

Penicillin is a type of antibiotic that is commonly used to treat bacterial infections.

  • Penicillin is effective against a wide range of bacteria

  • It is one of the oldest and most commonly prescribed antibiotics

  • Examples include amoxicillin, ampicillin, and penicillin V

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Q37. How to handle customer

Ans.

Best practices for handling customers include active listening, empathy, problem-solving, and clear communication.

  • Practice active listening to understand the customer's needs and concerns.

  • Show empathy towards the customer's situation and make them feel valued.

  • Use problem-solving skills to address any issues or complaints effectively.

  • Communicate clearly and professionally to ensure the customer understands the resolution.

  • Follow up with customers to ensure their satisfaction an...read more

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Q38. How do you search properties

Ans.

I search properties through online listings, networking with real estate agents, attending auctions, and utilizing property search tools.

  • Utilize online listings on websites like Zillow, Realtor.com, and MLS

  • Network with real estate agents to gain access to off-market properties

  • Attend auctions and sheriff sales to find potential investment opportunities

  • Use property search tools like PropStream or Redfin to analyze market trends and property data

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Q39. What is market benchmarking

Ans.

Market benchmarking is the process of comparing a company's performance metrics to industry standards to identify areas for improvement.

  • Market benchmarking involves analyzing key performance indicators (KPIs) such as sales, market share, and profitability.

  • It helps companies understand their competitive position in the market and identify opportunities for growth.

  • Benchmarking can be done against direct competitors, industry averages, or best-in-class performers.

  • By benchmarking...read more

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Q40. What's MDM, data quality,

Ans.

MDM stands for Master Data Management, which is the process of creating and managing a single, accurate and complete view of an organization's data.

  • MDM involves the processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization.

  • Data quality refers to the state of completeness, consistency, accuracy, and reliability of data.

  • Data quality is crucial for effective decision-making, operational efficiency, and regulator...read more

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Q41. All Schedules of medicine

Ans.

Schedules of medicine refer to the classification system used to regulate the distribution and dispensing of prescription drugs.

  • Medicines are categorized into different schedules based on their potential for abuse, medical use, and safety.

  • Schedule I drugs have a high potential for abuse and no accepted medical use, while Schedule V drugs have the lowest potential for abuse.

  • Examples of Schedule II drugs include opioids like oxycodone and fentanyl, while Schedule IV drugs inclu...read more

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Q42. Medicine names on uses

Ans.

Medicine names are based on their uses and can provide insight into their intended purpose.

  • Medicine names often include prefixes or suffixes that indicate their use, such as 'anti-' for anti-inflammatory medications.

  • Some medicine names are derived from the chemical structure of the drug, providing clues to their mechanism of action.

  • Common examples include ibuprofen (anti-inflammatory), metformin (antidiabetic), and lisinopril (antihypertensive).

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Q43. Any type of antibiotics

Ans.

There are different types of antibiotics used to treat various bacterial infections.

  • Antibiotics can be classified based on their mechanism of action, spectrum of activity, and chemical structure.

  • Examples of different types of antibiotics include penicillins, cephalosporins, macrolides, tetracyclines, and fluoroquinolones.

  • Each type of antibiotic targets specific bacteria by interfering with their growth or killing them.

  • It is important to use antibiotics judiciously to prevent ...read more

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Q44. Read a deskboard ?

Ans.

A deskboard is a tool used to organize and display important information in a visual format.

  • Deskboards typically include key performance indicators (KPIs), metrics, and data visualizations.

  • They can be physical boards with sticky notes or digital dashboards on a computer screen.

  • Deskboards help teams stay organized, track progress, and make data-driven decisions.

  • Examples of deskboard tools include Trello, Jira, and Microsoft Power BI.

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