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Webtek Labs Quality Manager Interview Questions, Process, and Tips
Webtek Labs Quality Manager Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(5 Questions)
- Q1. What is b2b What is b2c What is c2b What is b2c
- Ans.
B2B refers to business-to-business transactions, B2C refers to business-to-consumer transactions, C2B refers to consumer-to-business transactions.
B2B (business-to-business) involves transactions between businesses, such as a manufacturer selling products to a retailer.
B2C (business-to-consumer) involves transactions between a business and individual consumers, such as an online retailer selling products to customers.
C2...
- Q2. How can improve customer service
- Ans.
Improving customer service can be achieved by focusing on communication, training, feedback, and personalization.
Enhance communication channels to ensure prompt and clear responses to customer inquiries.
Provide regular training to employees on customer service skills and techniques.
Collect and analyze customer feedback to identify areas for improvement.
Personalize interactions with customers to make them feel valued an
- Q3. Why customer service is important
- Ans.
Customer service is important for building customer loyalty, satisfaction, and retention.
Improves customer satisfaction and loyalty
Increases customer retention and repeat business
Enhances brand reputation and word-of-mouth referrals
Helps in resolving customer issues and complaints effectively
Provides valuable feedback for product/service improvement
Creates a competitive advantage in the market
Examples: Offering persona...
- Q4. Why Customer satisfaction is important
- Ans.
Customer satisfaction is important as it leads to repeat business, positive word-of-mouth, and overall business growth.
Customer satisfaction leads to repeat business as happy customers are more likely to return for future purchases.
Positive word-of-mouth from satisfied customers can attract new customers and increase brand reputation.
High customer satisfaction levels are often correlated with increased revenue and busi...
- Q5. How we can improve sales
- Ans.
Improving sales can be achieved by implementing targeted marketing strategies, enhancing customer experience, and optimizing product offerings.
Implement targeted marketing strategies to reach specific customer segments
Enhance customer experience through personalized interactions and efficient service
Optimize product offerings based on market trends and customer feedback
Interview Preparation Tips
- First don not over lap the quest
- Customer Service Management
Interview questions from similar companies
(1 Question)
- Q1. About Yourself with Work experience
(1 Question)
- Q1. Job profile, salary expectations
Quality Engineer Interview Questions & Answers
Codingmart Technologies
Anonymous
posted on 23 Jul 2024
I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.
It was 90 minutes it has coding mcq also
In this round give one question and they told to modify the code
Selected
I applied via Job Portal and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic testing questions covered
Automation basic they ask
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Jul 2023. There were 7 interview rounds.
A fun filled "game based" test, where you had a target number on top of screen and then you had to burst some bubbles which had mathematical equations. So if the target number is 24, then you had to burst bubbles which had equations like '12 x 2' , '8 x 3' , '20+4', '48÷2' etc.
In another round, you also had to arrange the bricks 🧱 to fit into the space by changing the shape of bricks.
There were other aptitude tests also which tested your memory and reflex actions.
Total 9 different games.
After these 9 games, you need to give a psychometric tests that evaluates your personality. 5 questions x 7 rounds = Total 35 questions.
(1 Question)
- Q1. Questions based on your knowledge of project management and tools. 1. Introduce yourself 2. Explain your day to day life at work. 3. Difference between Agile and Waterfall. 4. Which ETL tools have you wor...
(3 Questions)
- Q1. 1. How many different types of API do you know about? 2. What's the difference between SOAP API and REST API?
- Ans.
There are two main types of APIs - SOAP API and REST API.
SOAP API is a protocol-based API that uses XML for communication, while REST API is an architectural style that uses standard HTTP methods like GET, POST, PUT, DELETE.
SOAP API has a strict set of rules and standards, while REST API is more flexible and lightweight.
SOAP API requires more bandwidth and resources compared to REST API.
Examples of SOAP APIs include Sa...
- Q2. 3. If you reach out to a vendor for API integration, what information would you look for?
- Ans.
Key information for API integration with a vendor
Vendor's API documentation
Authentication methods required
Rate limits and usage restrictions
Data formats supported (JSON, XML, etc.)
Error handling and response codes
Testing environment availability
- Q3. 4. What are the items in project contract? What factors would you include if you need to create a contract, so that client doesn't hold you for any legal issues?
- Ans.
Items in a project contract and factors to prevent legal issues with clients.
Scope of work
Project timeline
Payment terms
Deliverables
Change management process
Termination clauses
Confidentiality agreements
Dispute resolution mechanisms
(1 Question)
- Q1. One on one round with Project head. He wanted to understand how a typical project is handled at my current organisation, right from sales handover to closure.
(4 Questions)
- Q1. Final round before the HR round, was conducted by Founder and CEO. 1. How does your goals and ambitions align with the job?
- Q2. 2. Why do you want to become a Project manager and not a product manager?
- Q3. 3. Why do you want to join Signzy? Are you aligned with the work and culture of Signzy?
- Q4. 4. A strategy based question was asked to check the thought process. If the company is not doing well overall, and your top leadership have abandoned the company and I ask you to take a responsibility of D...
(1 Question)
- Q1. 1. Resume review and details on each work experience. 2. Salary expectations and what will I do if I am offered a salary which is half of my current CTC? 3. Any offer in hand? 4. Joining date and any exi...
Interview Preparation Tips
For interviews, check the background of the interviewer on LinkedIn. Questions will asked based on their past experiences or technologies they have worked on. Be honest about your work and be confident.
Skills evaluated in this interview
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. What are Option Strict and Option Explicit? What are all the differences between Dispose and Finalize()? What is the difference between System.String and System.StringBuilder classes? What is Delegate? ...
- Ans.
Answers to common interview questions for Software Engineer position
Option Strict and Option Explicit are compiler directives in VB.NET
Dispose() is used to release unmanaged resources while Finalize() is used for garbage collection
System.String is immutable while System.StringBuilder is mutable
Delegate is a type that represents a reference to a method
Value types store data directly while reference types store a referen...
Interview Preparation Tips
1st round-online test(prpare all kind of logical, verbal, and .net related questions)
2nd round- technical round(prepare all .net interview questions,sql server questions, winforms, web api)
3rd round- hr discussion
Selected
I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.
15 objective questions related to basic DSA, OOPS
(2 Questions)
- Q1. Explain your one of the project , cross questions around project
- Q2. OS, DBMS & One medium complex coding question
(2 Questions)
- Q1. Introduce yourself & explain your fav. project.
- Q2. One coding question related to sorting & hashing, i have to share my screen and discuss all possible approaches & then write code for optimum approach.
MAHAK NAZIR
Nuts and bolts game, to output date in a certain format, one SQL query
(2 Questions)
- Q1. Stacks and Queues
- Q2. Linked lists, arrays, and many more basic fundamental Dsa questions.
(2 Questions)
- Q1. More about your resume projects.
- Q2. Puzzles and reasoning is asked
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Aug 2021. There were 3 interview rounds.
Assignment to develop a prototype
(3 Questions)
- Q1. Face to face questions
- Q2. Java Question Technical & coding
- Q3. Mongodb & Mysql Question
I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.
Will be given Requirement to write code for Restraunt. Based on that have write code for delivering orders by delivery boys.
(1 Question)
- Q1. OOPS Concepts, Java Basics, Collections, MultiThreading
Interview Preparation Tips
- Java
- OOPS
- MySQL
- Pattern Programming
Webtek Labs Interview FAQs
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Webtek Labs Quality Manager Interview Process
based on 1 interview
Interview experience
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