Vision Software Solutions Technical Support Executive Interview Questions and Answers

Amcat test

Q1. What is a graphic card and its use?
Ans. 
A graphic card is a hardware component that enhances the visual performance of a computer by rendering images and videos.
• It is responsible for rendering and displaying images on the monitor.

• It has its own processor and memory to handle graphics-intensive tasks.

• It is used in gaming, video editing, and other graphic-intensive applications.

• Examples include NVIDIA GeForce and AMD Radeon graphics cards.
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Your communication skills and online aptitude test

Q1. How will you handle the situation as team pressure Introduction
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Q2. How you will sale and what all benifits you will tell about the product
Ans. 
I will highlight the unique features and benefits of the product to the customer.
• I will start by understanding the customer's needs and requirements.

• Then, I will explain how our product can fulfill those needs and provide solutions.

• I will highlight the unique features and benefits of the product, such as its durability, efficiency, and cost-effectiveness.

• I will also provide examples of how our product has helped other ...read more
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Q1. Personal information What is your expectations
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Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers
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Q1. Salary Expectations and skilled questions
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Q1. What is SQL query
Ans. 
SQL query is a command used to retrieve, insert, update, or delete data in a database.
• SQL query is written in Structured Query Language.

• It can be used to retrieve specific data from a database table.

• Examples of SQL queries include SELECT, INSERT, UPDATE, and DELETE.

• SQL queries can also be used to join multiple tables together to retrieve related data.
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Q2. What is HTTP protocol
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HTTP protocol is a set of rules for transferring data over the internet.
• HTTP stands for Hypertext Transfer Protocol

• It is the foundation of data communication on the World Wide Web

• HTTP uses a client-server model where a client makes a request to a server and the server responds with the requested data

• It operates on top of the TCP/IP protocol

• HTTP requests are made up of methods like GET, POST, PUT, DELETE, etc.
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Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...read more
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Q2. Dml,ddl, how to open process in linux
Ans. 
DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.
• DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

• DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

• To open a process in Linux, yo...read more
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Q1. On CX sales process
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Q1. What do you think Google Operations Center does?
Ans. 
Google Operations Center is responsible for managing and monitoring Google's infrastructure and services.
• Google Operations Center oversees the operation and maintenance of Google's data centers.

• They monitor the performance and availability of Google's services, such as Google Search, Gmail, and Google Cloud Platform.

• The center handles incident management and response to ensure minimal downtime and quick resolution of i...read more
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Q2. Explain your Educational Background and your previous work (if you have any)
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Q3. What would motivate you to come to work every day?
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Q4. How would you handle an irate customer?
Ans. 
I would listen to their concerns, empathize with them, and offer a solution to their problem.
• Remain calm and professional

• Listen actively to their concerns

• Empathize with their situation

• Apologize for any inconvenience caused

• Offer a solution to their problem

• Follow up to ensure their satisfaction
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