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Vipra Business Customer Care Executive Interview Questions and Answers
Updated
14 Feb 2022
Vipra Business Customer Care Executive Interview Experiences
1 interview found
Anonymous
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(2 Questions)
- Q1. Tell me about yourself.
- Q2. At least one topic for 10 mints
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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer.
So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation.
Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected
Round 1 - One-on-one
(4 Questions)
- Q1. Tell me about yourself
- Q2. Tell me your overall experience from your past companies?
- Ans.
I have over 5 years of experience in customer support roles at various companies.
Managed customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product support and troubleshooting assistance
Collaborated with other departments to ensure customer satisfaction
Trained new customer support representatives
- Q3. What are the challenges faced in last organization?
- Q4. What is your current ctc, expected ctc & Notice period?
- Ans.
Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.
Current CTC: $50,000
Expected CTC: $60,000
Notice Period: 30 days
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Round 2 - Technical
(1 Question)
- Q1. What are your technical expertise?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.
Vipra Business Interview FAQs
How many rounds are there in Vipra Business Customer Care Executive interview?
Vipra Business interview process usually has 2 rounds. The most common rounds in the Vipra Business interview process are Resume Shortlist and HR.
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