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Verizon Manager Client Servicing Interview Questions and Answers
Verizon Manager Client Servicing Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. Introduce about yourself
- Ans.
Experienced client service manager with a background in customer relations and team leadership.
Over 5 years of experience in client service management
Strong communication and problem-solving skills
Proven track record of building and maintaining client relationships
Managed a team of customer service representatives to ensure high levels of customer satisfaction
- Q2. Day to day activities in your current role
- Ans.
In my current role as a Client Service Manager, my day-to-day activities include managing client relationships, resolving issues, and ensuring client satisfaction.
Managing client relationships by regularly communicating with clients and addressing their needs
Resolving client issues and concerns in a timely and efficient manner
Ensuring client satisfaction by monitoring feedback and implementing improvements
Collaborating...
- Q3. What is you understanding about this role
- Ans.
Client service manager is responsible for managing client relationships and ensuring customer satisfaction.
Building and maintaining strong client relationships
Resolving client issues and concerns
Ensuring customer satisfaction through effective communication
Collaborating with internal teams to meet client needs
Identifying opportunities to upsell or cross-sell services
Tracking and analyzing client feedback and performanc
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. How to design whats up like system?
- Ans.
Designing a messaging system like WhatsApp
Choose a reliable and scalable backend technology like Node.js
Implement end-to-end encryption for secure communication
Use push notifications for real-time messaging
Allow users to create groups and broadcast messages
Provide features like voice and video calling
Ensure data privacy and compliance with regulations
Design a user-friendly interface for easy navigation
Interview Preparation Tips
Skills evaluated in this interview
I appeared for an interview before May 2016.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Questions asked about products knowledge, roles and responsibilities
Interview Preparation Tips
Experience: Questions asked about products knowledge, roles and responsibilities
Interview Questionnaire
3 Questions
- Q1. The questions primarily started with discussion on my internships and minor project
- Q2. Many questions were asked about OOPs concepts like virtual function, multiple inheritance, function overloading etc you are supposed to define and implement all of them on paper
- Q3. I was asked about my favorite subject, opted computer networks. So, was asked about computer networks basics like ISO OSI, virtual LANs, QoS, AdHoc networks, WiiMax and Wifi
Interview Preparation Tips
Experience: Technical continues for about 35 minutes, the questions primarily started with discussion on my internships and minor project.
Many questions were asked about OOPs concepts like virtual function, multiple inheritance, function overloading etc you are supposed to define and implement all of them on paper.
I was asked about my favorite subject, opted computer networks. So, was asked about computer networks basics like ISO OSI, virtual LANs, QoS, AdHoc networks, WiiMax and Wifi.
Round: HR Interview
Experience: I was primarily asked about my family background, likes, hobbies etc
College Name: NA
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. It's was my first job in Ericsson question being asked were linux basic nothing much
Interview Preparation Tips
I appeared for an interview in Mar 2017.
Interview Questionnaire
5 Questions
- Q1. Related to semiconductors, processors etc. were asked.
- Q2. Strength
- Q3. Weaknesses
- Q4. Hobbies
- Q5. If there are 200 fishes in an aquarium. 99% are red. How many fishes have to be removed to make the red fishes 98 % in the aquarium?
- Ans.
To make the red fishes 98%, 50 fishes have to be removed from the aquarium.
Calculate 1% of 200 fishes to find the number of red fishes.
Subtract the number of red fishes from 200 to find the number of non-red fishes.
Calculate 2% of the total number of fishes to find the desired number of red fishes.
Subtract the desired number of red fishes from the current number of red fishes to find the number of fishes to be removed.
Interview Preparation Tips
Experience: There were 40 aptitude questions of variable difficulty. More questions revolved around topics like time and work, distance, speed, time, profit loss, age etc.
Tips: A regular and prior preparation will go a long way in determining a good test score.
Use tricks to solve the questions and calculations should be fast.
Duration: 30 minutes
Total Questions: 40
Round: Test
Experience: The questions weren't that tough when it came to programming. An example would be conversion of temperature from Celsius to Fahrenheit and vice versa. This was a question in my paper. So I'm hoping the difficulty would be more or less the same.
Tips: Do certified programming courses. They help you a lot in cracking good jobs.
Duration: 45 minutes
Total Questions: 3
Round: Puzzle Interview
Tips: This can be tough if you can't imagine scenarios and situations. So make sure you inculcate critical problem solving thinking in your everyday life. I feel that's the best way to do things in this round.
Round: Technical Interview
Experience: This was a short interview so not much happened.
Tips: Whatever you do just know your stuff properly.
Round: HR Interview
Experience: It was a simple interview. Basic questions and their basic answers helped me get through it.
Tips: The tip would be to stay positive in your approach while answering the questions
Skills: Technical Skill, Interpersonal Communication, Aptitude
College Name: VIT Vellore
Software Engineer Interview Questions & Answers
Huawei Technologies
Aman Kushwaha
posted on 28 Jun 2017
I appeared for an interview in Mar 2017.
Interview Questionnaire
5 Questions
- Q1. Related to semiconductors, processors etc. were asked.
- Q2. Weaknesses
- Q3. Strength
- Q4. Hobby
- Q5. If there are 200 fishes in an aquarium. 99% are red. How many fishes have to be removed to make the red fishes 98 % in the aquarium?
- Ans.
To make the red fishes 98%, 50 fishes have to be removed from the aquarium.
Calculate 1% of 200 fishes to find out how many fishes represent 1%.
Multiply the result by 2 to find out how many fishes represent 2%.
Subtract the result from 200 to find out how many fishes represent 98%.
Interview Preparation Tips
Experience: There were 40 aptitude questions of variable difficulty. More questions revolved around topics like time and work, distance, speed, time, profit loss, age etc.
Tips: A regular and prior preparation will go a long way in determining a good test score.
Use tricks to solve the questions and calculations should be fast.
Duration: 30 minutes
Total Questions: 40
Round: Test
Experience: The questions weren't that tough when it came to programming. An example would be conversion of temperature from Celsius to Fahrenheit and vice versa. This was a question in my paper. So I'm hoping the difficulty would be more or less the same.
Tips: Do certified programming courses. They help you a lot in cracking good jobs.
Duration: 45 minutes
Total Questions: 3
Round: Puzzle Interview
Tips: This can be tough if you can't imagine scenarios and situations. So make sure you inculcate critical problem solving thinking in your everyday life. I feel that's the best way to do things in this round.
Round: Technical Interview
Experience: This was a short interview so not much happened.
Tips: Whatever you do just know your stuff properly.
Round: HR Interview
Experience: It was a simple interview. Basic questions and their basic answers helped me get through it.
Tips: The tip would be to stay positive in your approach while answering the questions
Skills: Technical Skill, Interpersonal Communication, Aptitude
College Name: VIT Vellore
I appeared for an interview in Mar 2017.
Interview Questionnaire
8 Questions
- Q1. Basics of networking
- Q2. Data structures
- Q3. Sql
- Q4. Introduction
- Q5. Final year project
- Q6. Why should I hire you?
- Ans.
I have the technical skills, experience, and passion to deliver high-quality software solutions.
I have a strong background in programming languages such as Java, Python, and C++.
I have experience working on complex software projects and collaborating with cross-functional teams.
I am passionate about staying up-to-date with the latest technologies and trends in software development.
I am a quick learner and have a strong...
- Q7. Why Ericsson?
- Ans.
Ericsson is a global leader in telecommunications technology with a strong focus on innovation and career development.
Global leader in telecommunications technology
Strong focus on innovation
Opportunities for career development
- Q8. About relocation
Interview Preparation Tips
Experience: The test which I wrote was based on cocubes. quants was easy, one can easily score 50 percent if they refer rs agarwal and logical was easy but it takes more time and verbal was neither easy nor tough. One thing I want to advice try doing verbal first so that u can save time and then go to quant and logical. After the test we got the results out of 160 students 51 cleared the test. I was one among them.
Duration: 45 minutes
Total Questions: 45
Round: Technical Interview
Experience: Keep ur cool in the technical. people are friendly. Think before you answer twice they may ask u puzzles as well. So be prepared for it. Final year project is a must, they are gonna ask u the details how you implement stuffs in your project. After my technical out of 51 students around 30 cleared this round. I was one among them.
Round: HR Interview
Experience: Don't be scared guys. Hr is just a casual one. finally around 15 were selected from my college including me. I am very happy with the result. best of luck guys. Do well!!!
Tips: Keep your cool. stay confident that's all I can tell. Once you clear technical one can easily clear Hr round.
Skills: Communication, Technical Skill
College Name: JSS Academy of Technical Education - JSSATE
Interview Questionnaire
4 Questions
- Q1. Write a C code for printing Febonacci Series upto n elements
- Ans.
C code for printing Fibonacci Series upto n elements
Declare three variables to store the current, previous and next numbers in the series
Initialize the previous and current variables to 0 and 1 respectively
Use a loop to print the next number in the series by adding the previous two numbers
Loop should run n times to print n elements in the series
- Q2. Question related to family background
- Q3. What are your hobbies?
- Q4. What are your strengths and weaknesses?
Interview Preparation Tips
Experience: Questions were from easy to moderate level. No negative marking, so attempt all.
Tips: Keep your mind open and practice aptitude problems on a daily basis.
Round: Group Discussion
Experience: There were 21 students selected out of which two teams of 10 and 11 students were formed. Both the groups were given a topic and each one of us had to express our views.
Tips: Don't get nervous, just speak whatever you think. Don't yell or speak at loudly, just keep calm and put your points forward.
Duration: 20 minutes
Round: Technical Interview
Experience: Apart from the above questions some puzzles and DBMS questions and a few basic C questions were also asked. We were given enough time to think and answer.
Tips: Do not be in a hurry. Think properly what you are going to say, whether it is right or not and then only answer.
Round: HR Interview
Experience: The HR round was a good one. He tried to test my thinking capabilities and reasoning capabilities
Tips: Answer every question honestly.
General Tips: All the four rounds were elimination rounds and the final result was announced based on cumulative performance. So, be patient and give your best.
Skill Tips: Try to answer every properly
Skills: IQ, Basic Coding Skills, Problem Solving Skills
College Name: NIT ALLAHABAD
Motivation: The company visited our college campus. Also, one of my relatives in in Ericsson at a very high post and is quite happy working here.
Skills evaluated in this interview
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Verizon Manager Client Servicing Interview Process
based on 1 interview
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