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Verificient Technologies Product Support Analyst Interview Questions and Answers

Updated 20 Oct 2021

10 Interview questions

A Product Support Analyst was asked
Q. You are connected to an external ISP. On your macOS system, your camera is not working and is giving a time/date error. How would you fix it?
Ans. 

To fix a camera time/date error on a Mac, adjust system settings and check camera permissions.

  • Check the system date and time settings: Go to System Preferences > Date & Time and ensure the settings are correct.

  • Verify camera permissions: Go to System Preferences > Security & Privacy > Camera and ensure the application has permission to use the camera.

  • Restart the camera application: Sometimes, simpl...

A Product Support Analyst was asked
Q. Let's say we have downloaded an application in MAC, but due to security reasons, we are not able to launch it from the download folder. What steps would you follow to fix that issue?
Ans. 

To launch a downloaded application on Mac, adjust security settings in System Preferences to allow the app to run.

  • Open 'System Preferences' from the Apple menu.

  • Select 'Security & Privacy'.

  • In the 'General' tab, look for the message about the blocked app.

  • Click 'Open Anyway' to allow the app to launch.

  • If prompted, enter your administrator password to confirm changes.

Product Support Analyst Interview Questions Asked at Other Companies

Q1. Let's say we have downloaded an application in MAC, but due to se ... read more
Q2. How to check disk space in windows and Linux?
Q3. You are connected to an external ISP. On your macOS system, your ... read more
Q4. What command would you use to check for open ports on a system?
Q5. What is dns and how to change the dns for certain application? If ... read more
A Product Support Analyst was asked
Q. What is PuTTY and what does it do?
Ans. 

Putty is a free and open-source terminal emulator, serial console and network file transfer application.

  • Putty is used to connect to remote servers or devices using various protocols such as SSH, Telnet, and Rlogin.

  • It allows users to securely access and manage remote systems from a local computer.

  • Putty also supports X11 forwarding, which allows users to run graphical applications remotely.

  • It can be used for file tr...

A Product Support Analyst was asked
Q. How do you check system-generated log files in Windows?
Ans. 

To check system generated log files in Windows, follow these steps:

  • Open Event Viewer by typing 'eventvwr' in the Run dialog box

  • Navigate to Windows Logs and select the log file you want to view

  • Use the filter option to narrow down the results

  • Export the log file if needed

A Product Support Analyst was asked
Q. What is sar command? Do we have to be root user to run this command or not ?
Ans. 

sar command is used to collect, report, and save system activity information.

  • sar stands for System Activity Report

  • It is used to monitor system performance and resource utilization

  • It can be run by non-root users, but some options may require root privileges

  • The command generates reports on CPU usage, memory usage, disk I/O, network traffic, and more

A Product Support Analyst was asked
Q. What is dns and how to change the dns for certain application? If application is not working in certain network?
Ans. 

DNS is a system that translates domain names to IP addresses. To change DNS for an application, update the DNS server settings.

  • DNS stands for Domain Name System

  • It translates domain names to IP addresses

  • To change DNS for an application, update the DNS server settings

  • If the application is not working in a certain network, check the DNS settings

  • Examples of DNS servers include Google DNS and OpenDNS

A Product Support Analyst was asked
Q. How to check disk space in windows and Linux?
Ans. 

To check disk space in Windows and Linux, use command line tools like 'df' and 'wmic'.

  • In Linux, use the 'df' command to check disk space. Example: 'df -h'

  • In Windows, use the 'wmic' command to check disk space. Example: 'wmic logicaldisk get size,freespace,caption'

  • You can also use GUI tools like 'Disk Usage Analyzer' in Linux and 'Disk Management' in Windows.

Are these interview questions helpful?
A Product Support Analyst was asked
Q. What is device driver? And how to update it for 64bit system. You have the admin rights.
Ans. 

A device driver is a software that allows the operating system to communicate with hardware devices. Updating it for a 64-bit system requires admin rights.

  • Device driver is a software that acts as an interface between the operating system and hardware devices

  • It allows the operating system to communicate with the hardware devices

  • Updating a device driver for a 64-bit system requires admin rights

  • To update a device dri...

A Product Support Analyst was asked
Q. What is api ? Why it's important?
Ans. 

API stands for Application Programming Interface. It is important because it allows different software applications to communicate with each other.

  • API is a set of protocols, routines, and tools for building software and applications

  • It allows different software applications to communicate with each other

  • APIs can be used to access data or functionality from a third-party service

  • Examples of APIs include Google Maps A...

A Product Support Analyst was asked
Q. What are plugins? How to use it in the application program?
Ans. 

Plugins are software components that add specific features to an existing application.

  • Plugins are used to extend the functionality of an application without modifying its source code.

  • They can be used to add new features, enhance existing ones, or customize the application to meet specific needs.

  • Plugins can be developed by third-party developers or by the application's own developers.

  • They are typically loaded dynam...

Verificient Technologies Product Support Analyst Interview Experiences

1 interview found

I applied via Indeed and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

11 Questions

  • Q1. How to check disk space in windows and Linux?
  • Ans. 

    To check disk space in Windows and Linux, use command line tools like 'df' and 'wmic'.

    • In Linux, use the 'df' command to check disk space. Example: 'df -h'

    • In Windows, use the 'wmic' command to check disk space. Example: 'wmic logicaldisk get size,freespace,caption'

    • You can also use GUI tools like 'Disk Usage Analyzer' in Linux and 'Disk Management' in Windows.

  • Answered by AI
  • Q2. What will be command to check for open Port in the system?
  • Ans. 

    Command to check for open Port in the system.

    • Use 'netstat' command to check for open ports

    • Syntax: netstat -an | grep

    • Example: netstat -an | grep 8080

  • Answered by AI
  • Q3. What is putty and what it does ?
  • Ans. 

    Putty is a free and open-source terminal emulator, serial console and network file transfer application.

    • Putty is used to connect to remote servers or devices using various protocols such as SSH, Telnet, and Rlogin.

    • It allows users to securely access and manage remote systems from a local computer.

    • Putty also supports X11 forwarding, which allows users to run graphical applications remotely.

    • It can be used for file transfe...

  • Answered by AI
  • Q4. What are plugins? How to use it in the application program?
  • Ans. 

    Plugins are software components that add specific features to an existing application.

    • Plugins are used to extend the functionality of an application without modifying its source code.

    • They can be used to add new features, enhance existing ones, or customize the application to meet specific needs.

    • Plugins can be developed by third-party developers or by the application's own developers.

    • They are typically loaded dynamicall...

  • Answered by AI
  • Q5. What is api ? Why it's important?
  • Ans. 

    API stands for Application Programming Interface. It is important because it allows different software applications to communicate with each other.

    • API is a set of protocols, routines, and tools for building software and applications

    • It allows different software applications to communicate with each other

    • APIs can be used to access data or functionality from a third-party service

    • Examples of APIs include Google Maps API, T...

  • Answered by AI
  • Q6. Let say you are connected to the external ISP, in mac system your camera is not working it's giving time/date error,how you will fix it.?
  • Ans. 

    To fix a camera time/date error on a Mac, adjust system settings and check camera permissions.

    • Check the system date and time settings: Go to System Preferences > Date & Time and ensure the settings are correct.

    • Verify camera permissions: Go to System Preferences > Security & Privacy > Camera and ensure the application has permission to use the camera.

    • Restart the camera application: Sometimes, simply clo...

  • Answered by AI
  • Q7. Let say we have downloaded an application in MAC but deu to security reasons not able to launch it from the download folder. What steps you will follow to fix that issue?
  • Ans. 

    To launch a downloaded application on Mac, adjust security settings in System Preferences to allow the app to run.

    • Open 'System Preferences' from the Apple menu.

    • Select 'Security & Privacy'.

    • In the 'General' tab, look for the message about the blocked app.

    • Click 'Open Anyway' to allow the app to launch.

    • If prompted, enter your administrator password to confirm changes.

  • Answered by AI
  • Q8. What is device driver? And how to update it for 64bit system. You have the admin rights.
  • Ans. 

    A device driver is a software that allows the operating system to communicate with hardware devices. Updating it for a 64-bit system requires admin rights.

    • Device driver is a software that acts as an interface between the operating system and hardware devices

    • It allows the operating system to communicate with the hardware devices

    • Updating a device driver for a 64-bit system requires admin rights

    • To update a device driver, ...

  • Answered by AI
  • Q9. What is dns and how to change the dns for certain application? If application is not working in certain network?
  • Ans. 

    DNS is a system that translates domain names to IP addresses. To change DNS for an application, update the DNS server settings.

    • DNS stands for Domain Name System

    • It translates domain names to IP addresses

    • To change DNS for an application, update the DNS server settings

    • If the application is not working in a certain network, check the DNS settings

    • Examples of DNS servers include Google DNS and OpenDNS

  • Answered by AI
  • Q10. How to check the system generated log files in windows?
  • Ans. 

    To check system generated log files in Windows, follow these steps:

    • Open Event Viewer by typing 'eventvwr' in the Run dialog box

    • Navigate to Windows Logs and select the log file you want to view

    • Use the filter option to narrow down the results

    • Export the log file if needed

  • Answered by AI
  • Q11. What is sar command? Do we have to be root user to run this command or not ?
  • Ans. 

    sar command is used to collect, report, and save system activity information.

    • sar stands for System Activity Report

    • It is used to monitor system performance and resource utilization

    • It can be run by non-root users, but some options may require root privileges

    • The command generates reports on CPU usage, memory usage, disk I/O, network traffic, and more

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall experience was good as I was able to answer almost all the scenario based questions. You should be knowing about the various platforms,different operating system ,and there working. Application authentication. Support tools.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about Verificient Technologies?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Fundamentals of angular
  • Ans. 

    Angular is a JavaScript framework for building web applications.

    • Angular is based on TypeScript, a superset of JavaScript.

    • It uses a component-based architecture for building UI.

    • It provides two-way data binding, dependency injection, and routing.

    • Angular CLI is a command-line interface for creating and managing Angular projects.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical interview

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

General DS, Algo and Basic CS question.

Round 3 - Technical 

(2 Questions)

  • Q1. General OS, DS and DB question.
  • Q2. Gneral programming question.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Design a web page with database connectivity

Round 3 - One-on-one 

(1 Question)

  • Q1. Describe your projects
Round 4 - HR 

(1 Question)

  • Q1. Basic hr question
Interview experience
4
Good
Difficulty level
-
Process Duration
2-4 weeks
Result
Not Selected

I applied via Campus Placement

Round 1 - Aptitude Test 

Quant questions, you will be able to clear it easily

Round 2 - Assignment 

Task1: create a website with 3 wepages

task2: create custom linux commands

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

1 hours of aptitude test medium level

Round 2 - Coding Test 

Basic dsa questions and technical question

Round 3 - Group Discussion 

How AI helps other to find optimal solutions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Asked Java Basics
Round 1 - Technical 

(2 Questions)

  • Q1. Youll pass.....................................................
  • Q2. Believe me.............................................................

Interview Preparation Tips

Interview preparation tips for other job seekers - hey , lemme tell yooou real quick , dooonnnt interview here , they'll ask basic questions like difference between java and C++ , but dont get fooled , they take 500 trainees for 5 seats , and the main part is , they wont pay you anything until you have signed the bond and cleared atleast 6 monhts without pay , and thats not you might be looking for as a fresher

I applied via TCS NQT and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell us what have you learnt from your previous experience
  • Q2. Please tell us something about your University/College Project
  • Q3. What are your major skills?
  • Ans. 

    I possess strong programming skills, problem-solving abilities, and experience in collaborative software development.

    • Proficient in languages like Python, Java, and JavaScript; developed a web application using React and Node.js.

    • Strong understanding of algorithms and data structures; optimized a sorting algorithm that improved performance by 30%.

    • Experience with version control systems like Git; contributed to open-sourc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have a crystal clear concepts of DSA
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. About yourself ?
  • Q2. Just asked questions on previous role
  • Q3. How many types of IOT devices are there
  • Ans. 

    There are three main types of IoT devices: consumer, commercial, and industrial.

    • Consumer IoT devices: Smart home devices like thermostats, lights, and security cameras.

    • Commercial IoT devices: Smart meters, asset tracking systems, and connected vending machines.

    • Industrial IoT devices: Sensors and actuators used in manufacturing, agriculture, and healthcare.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste time as the interviewer doesn't ask you questions related to JD.He asked me questions related to my previous work experience.Hr is good but interviewer is out of mind .I think interviewer wants to select their known candidates or relatives.Even if you give all answers they will simply reject you.

Verificient Technologies Interview FAQs

What are the top questions asked in Verificient Technologies Product Support Analyst interview?

Some of the top questions asked at the Verificient Technologies Product Support Analyst interview -

  1. Let say we have downloaded an application in MAC but deu to security reasons no...read more
  2. How to check disk space in windows and Lin...read more
  3. Let say you are connected to the external ISP, in mac system your camera is not...read more

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