VDA Infosolutions Service Desk Engineer Interview Questions and Answers

As a service desk engineer, my day to day responsibilities include providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.

• Providing technical support to end users via phone, email, or in person

• Troubleshooting hardware and software issues

• Installing and configuring computer systems

• Maintaining IT systems and networks

• Documenting support tickets and resolutions

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DHCP is a network protocol that assigns IP addresses to devices on a network, while DNS translates domain names to IP addresses.

• DHCP stands for Dynamic Host Configuration Protocol

• DHCP assigns IP addresses to devices on a network automatically

• DNS stands for Domain Name System

• DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.217.3.206)

My salary expectations are in line with industry standards and based on my experience and qualifications.

• I am looking for a competitive salary that reflects my skills and experience

• I have researched the average salary range for service desk engineers in this region

• I am open to negotiation based on the overall compensation package offered

My notice period is currently 1 month.

• Notice period is 1 month

• I am required to give 1 month notice before leaving my current job

• I can start a new role after serving my notice period