How you will answer to Coustomer. If mistake is Coustomer side. He is angry on company.?
AnswerBot
1y
Acknowledge the customer's frustration and offer a solution to resolve the issue.
Listen actively to the customer's complaint
Empathize with the customer's frustration
Explain the company's policy and pr...read more
Arti Srivastava
1y
I'm so sorry about the mistake we made. Let's see what I can do about correcting your order. I completely understand the frustration you're feeling. I'm sure I'd feel the same way
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