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Urbanic Costumer Support Interview Questions and Answers

Updated 28 May 2022

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Costumer Support Interview Questions

user image Anonymous

posted on 28 May 2022

I applied via Referral and was interviewed in Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Why you want to change your job
3

Typing Test Round (1 Question)

  • Q1. Just simple typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - We need to always confident.. We all know.. As a interviewer are Aknow.. We need no worry to take a new things and new ideas

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2024.

4 Interview Rounds

1

Assignment Round

My name is bratma kumari
I am 24 year old
I am a married
I am a housewife and my qualification 12th pass. And 58.8 percentage
I am currently Ghaziabad Uttar Pradesh

2

Assignment Round

I have a customer support remote job for Amazon please give me a chance

3

Coding Test Round

I am immediately join this job I am 100% hard working and anytime ready this job

4

HR Round (5 Questions)

  • Q1. Kya main interview Ghar se hi de sakti hun
  • Q2. This is a remote job
  • Q3. Kya main interview online de sakti hun
  • Q4. Mera interview kab hoga
  • Q5. I am waiting for response and this opportunity

Interview Preparation Tips

Topics to prepare for Amazon Costumer Support interview:
  • Remote virtual customer support
  • Current Job
Interview preparation tips for other job seekers - Customer support remote job
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Coding Test Round

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Costumer Support Interview Questions

Jio user image Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Your wish any question ask i will try to give the answer

Interview Preparation Tips

Topics to prepare for Jio Costumer Support interview:
  • Communication Skills
  • Computer Operating
  • Communication
  • Sales
  • Recruitment
  • Relationship Building
Interview preparation tips for other job seekers - Best opportunity don't miss so excitement is high Thank you reliance jio

I applied via Naukri.com and was interviewed in Nov 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. You need this job. And ap yeh job kyu karna chate ho ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't nervous and don't fair keep smiling

I applied via Newspaper Ad and was interviewed before Feb 2021.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Total experience 7 years stores inventory manager and system administrator networking
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About company and
  • Q2. About interview
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

Telephonic Call Round (2 Questions)

  • Q1. Why you want this job..?
  • Q2. Have much time for this work..?

Interview Preparation Tips

Topics to prepare for Teleperformance Costumer Support interview:
  • Telephone Handling
Interview preparation tips for other job seekers - If want job
Thene you take a job
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2023.

2 Interview Rounds

1

Group Discussion Round

A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.

2

Case Study Round

A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. know your strenghts and weakness: Before you start job hunting, take some time to identity your skills, strengths, and weaknesses. Knowing what you're good at and where you need improvement can help you find a job that's a good fit for you.
2.Customize your resume and Cover letter : Your resume and cover letter should be tailored to the specific job you're applying for. make sure you resume highlights you relevant skills and experience, and you cover letter should explain why you're a good fit for the position.
3. Network: Networking is a great way to find job opportuniities . Attend industry events join prefessional associations, an deach out to poeple in your network to let them know you're looking for a job.

I applied via Walk-in and was interviewed in Jul 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. They'll ask you about your work experience in brief and your CTC if you are experienced.
  • Q2. If you are fresher then they'll ask about yourself, studies and they you want to start your career with them.
2

Operation Round (2 Questions)

  • Q1. Manager will ask about yourself, your experience if any and majorly they will focus on your communication skills and proficiency in English.
  • Q2. Manager will ask you to write a paragraph on any topic of your choice so that they can check your grammar.

Interview Preparation Tips

Interview preparation tips for other job seekers - I had terrible experience there. Nothing is organised there. They took whole day to conduct interview if not satisfied then they'll call you next day and again waste your whole day. as I didn't find the HR and other staff cooperative. They were full of attitude. The HR who took my interview was very egoistic. Her name initials are K.S. They only want candidates to agree with their terms only. The environment was quite toxic. I was called for interview next day again as I was not shortlisted first day, then they let me wait for 6 hours and then called me for manager round. The manager was very unprofessional and rude who asked me very stupid questions, then told me that I was rejected. Fresher can join them as they want to start a career and may agree with given salary.

Urbanic Interview FAQs

How many rounds are there in Urbanic Costumer Support interview?
Urbanic interview process usually has 3 rounds. The most common rounds in the Urbanic interview process are Resume Shortlist, HR and Typing Test.

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