UNIVO Education Academic Counsellor Interview Questions and Answers

Q1. Basic questions and introduction
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Q1. Sell me a course
Ans. 
Our course offers practical skills for real-world success in the field of business management.
• Our course curriculum is designed by industry experts to ensure relevance and applicability in the current job market.

• Students will have the opportunity to participate in hands-on projects and internships to gain valuable experience.

• Upon completion, graduates will be equipped with the knowledge and skills needed to excel in va...read more
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Q2. Introduce yourself
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Q3. How many calls can you do in a day
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Q1. Only talking about targets
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Q2. Only asking for more than 10 hours of working till late night
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Q1. Package and increament
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Q1. About the joining date
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Q1. Are you comfortable for attain 200 call per day ?
Ans. 
Yes, I am comfortable with attaining 200 calls per day as an Academic Counsellor.
• I have experience handling high call volumes in my previous roles.

• I am organized and efficient in managing my time to handle a large number of calls.

• I am dedicated to providing support and guidance to students through phone calls.

• I am confident in my communication skills to effectively handle a high volume of calls.

• I am willing to adapt an...read more
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Q2. Are you comfortable for no time table issue ?
Ans. 
Yes, I am comfortable with no time table issue as I am flexible and adaptable.
• I am comfortable with no time table issue as I am flexible and adaptable

• I can prioritize tasks and manage my time effectively without a strict schedule

• I am open to changes and can adjust my schedule accordingly

• I have experience working in environments with flexible schedules
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Solution to Student requirements- Case Study

Q1. Again, how stupid and desperate are you you
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Q2. Spell apple and shaata
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Q1. Why you want to work in sales? What is the difference between sales and marketing
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Q2. Will you be able to work under pressure and generate revenue? Tell me one situation you managed to do so. Mock round.
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Q1. Communication skills
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Q1. Communication skills
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Q1. How to react your low
Ans. 
Reacting to low performance with positivity and a plan for improvement.
• Acknowledge the low performance without being overly critical

• Encourage the individual to reflect on the reasons for the low performance

• Work together to create a plan for improvement with specific goals and timelines

• Provide support and resources to help the individual succeed

• Monitor progress and provide feedback along the way
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Q2. Sale me anything which you want
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I would like to sell you a personalized academic success plan tailored to your specific goals and needs.
• Highlight the benefits of having a personalized plan, such as increased motivation and improved academic performance

• Emphasize the importance of setting clear goals and creating a roadmap to achieve them

• Offer examples of successful students who have benefited from personalized academic counselling
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