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UNH Management Services Senior Customer Relationship Officer Interview Questions and Answers
UNH Management Services Senior Customer Relationship Officer Interview Experiences
1 interview found
Senior Customer Relationship Officer Interview Questions & Answers
RAHUL MANI TRIPATHI
posted on 13 Jun 2022
I applied via Shine and was interviewed in Dec 2021. There were 2 interview rounds.
(1 Question)
- Q1. 1.Experience of Previous company? 2. What is the role of you? 3. What known about our company.
- Ans.
I have 3 years of experience in a customer relationship role at XYZ Company.
Managed a portfolio of 100+ clients, ensuring their satisfaction and addressing any concerns or issues
Developed and implemented customer retention strategies, resulting in a 20% increase in client retention rate
Collaborated with cross-functional teams to resolve customer escalations and improve overall customer experience
Conducted regular custo...
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