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UNH Management Services Senior Customer Relationship Officer Interview Questions and Answers

Updated 17 Jun 2022

UNH Management Services Senior Customer Relationship Officer Interview Experiences

1 interview found

I applied via Shine and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1.Experience of Previous company? 2. What is the role of you? 3. What known about our company.
  • Ans. 

    I have 3 years of experience in a customer relationship role at XYZ Company.

    • Managed a portfolio of 100+ clients, ensuring their satisfaction and addressing any concerns or issues

    • Developed and implemented customer retention strategies, resulting in a 20% increase in client retention rate

    • Collaborated with cross-functional teams to resolve customer escalations and improve overall customer experience

    • Conducted regular custo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To tell about the previous experience and your introduction.

Interview questions from similar companies

I applied via Naukri.com

Interview Preparation Tips

Round: Resume Shortlist
Experience: It was quite simple as the company really likes to invest in freshers who are dynamic and seeking a challenging career.
Tips: KISS- keep it straight and simple.

General Tips: Know more about the medical fraternity and try to know their needs and problems faced by them. Try knowing more about the Practo Ray software used by doctors and have a look at the Practo.com how the doctors are listed.
Skill Tips: Stay calm and keep your ears open. Listen to what the person in front of you is talking. Before talking to the Practo people know one thing that the people working at Practo are the coolest of all with a great sense of humour. So better start knowing about all the medical specialists meet a few drs in order to know how actually the fraternity works. The company has a great work culture and u could earn and learn alot at Practo. Try knowing more about dentists as usually interviews will be based on a speciality and most probably dentists.
Skills: Personality, Objection handling
College Name: Marathwada Institute of technology
Motivation: I was interested in marketing job as I wanted to go for MBA in marketing. Trust me this company is the best in that. I was lucky to crack the interview and work at this really awesome company.
Funny Moments: Oh its real fun here. Targets obviously are taken seriously but the parties and the really cool colleagues will never let u feel low. It's an really awesome company with really cool people. The yearly Practo scene is one event that will be a company get together and partying. It's real fun.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It’s normal include logical ,maths English verbal questions

Round 2 - Technical 

(1 Question)

  • Q1. OOP concept,what is object ,class abstraction,interface type of interface with examples
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self ,your strength and weakness , scenario based questions

I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were asked from what I was doing as part of my daily activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. Really speak everything what you have done.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?. About Work Experience? Major challenge in previous work? Sell me a phone?
  • Q2. What you understand about practo?

Interview Preparation Tips

Interview preparation tips for other job seekers - The Interview was not tough you can crack easily what actually tough is after joining u need to take charge as self starter.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past Experiences
  • Q2. Future growth and lead generation

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Online interview process, b2b sales experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good looking formal Dre's video call interview good network connectivity

I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Q* If customers do not agree to buy a product in your company so how do you hundle?
  • Ans. 

    I would try to understand the reason for their disagreement and address their concerns to find a solution.

    • Listen to their concerns and objections

    • Provide additional information or clarification about the product

    • Offer alternative solutions or products

    • Try to negotiate or find a compromise

    • Thank them for their time and leave the door open for future opportunities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - A* Just calm down and attend to your customers lightly and communicate properly. Then collect his Information and his query. Why can't join our company. after that solve his query and understand his problems. Of course, he buys again our company.

I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Why your student graduate
  • Q2. Do you like this communication
  • Q3. Communication was very easy why
  • Q4. Do you know in advance
  • Q5. This communication is thinking about you and I am not able home

Interview Preparation Tips

Interview preparation tips for other job seekers - Good thing good aim however you can complete your student graduate school of business operation any way you move ment your student graduate

Interview Questionnaire 

9 Questions

  • Q1. What is event bubbling?
  • Ans. 

    Event bubbling is the propagation of an event from the innermost child element to the outermost parent element.

    • Events triggered on a child element will also trigger on its parent elements

    • The event travels up the DOM tree until it reaches the document object

    • Can be stopped using event.stopPropagation()

    • Can be useful for event delegation

  • Answered by AI
  • Q2. Difference between .on(‘click’,function() and .click(function())
  • Ans. 

    The .on('click',function() is a more flexible method than .click(function())

    • The .on() method can handle multiple events and selectors

    • The .click() method can only handle one event and one selector

    • The .on() method can also handle dynamically added elements

    • The .click() method cannot handle dynamically added elements

  • Answered by AI
  • Q3. Write a function to check if two strings are anagram or not
  • Ans. 

    Function to check if two strings are anagram or not

    • Create two character arrays from the strings

    • Sort the arrays

    • Compare the sorted arrays

  • Answered by AI
  • Q4. Given an array of integers which can be in one of four order – i.Increasing 2.Decreasing 3.decreasing then increasing 4.increasing then decreasing .Write a function to find the type of array
  • Ans. 

    Function to determine the order of integers in an array.

    • Check first and last element to determine if increasing or decreasing

    • Check for inflection point to determine if order changes

    • Return order type as string

  • Answered by AI
  • Q5. How can you improve the performance of a site.(Only frontend)
  • Ans. 

    Optimize images, minify code, reduce HTTP requests, use caching, and lazy loading.

    • Optimize images using compression and appropriate file formats

    • Minify code to reduce file size and improve load times

    • Reduce HTTP requests by combining files and using sprites

    • Use caching to store frequently accessed data locally

    • Implement lazy loading to defer loading of non-critical resources

  • Answered by AI
  • Q6. Design database schema for a movie site.Where user can watch the movie,genre of movie,give ratings and recommended movies to user.Also Write an algorithm to show recommended movies to user
  • Ans. 

    Design a database schema for a movie site with user ratings and recommendations.

    • Create tables for movies, users, ratings, and recommendations

    • Use foreign keys to link tables

    • Include columns for movie genre and user watch history

    • Algorithm for recommendations can use user watch history and ratings to suggest similar movies

  • Answered by AI
  • Q7. By tossing a coin we can get either head or tail, i have a function toss() which return head or tail with equal probability
  • Q8. You have to write a function for dice which will return number from 1-6 with equal probability. constraints : you can not use random function, you can use only toss function
  • Ans. 

    Function to simulate dice roll with equal probability without using random function

    • Use a toss function that returns either 0 or 1 with equal probability

    • Call the toss function 3 times and convert the result to a binary number

    • If the binary number is greater than 0 and less than or equal to 6, return it

    • If the binary number is greater than 6, repeat the process

  • Answered by AI
  • Q9. Write a query to fetch duplicate email from table?
  • Ans. 

    Query to fetch duplicate email from table

    • Use GROUP BY and HAVING clause to filter out duplicates

    • SELECT email, COUNT(*) FROM table_name GROUP BY email HAVING COUNT(*) > 1;

    • This will return all the duplicate emails in the table

  • Answered by AI

Interview Preparation Tips

Skills: data structure, Algorithm
College Name: na
Motivation: Practo is the market leader in digital healthcare management with millions of consumers using our products to find doctors, book appointments and manage their healthcare efficiently. Practo Ray is the platform of choice for the vast majority of doctors and clinics deploying cloud based clinic management solution.I recently got an offer from Practo, here is my interview experience:

Skills evaluated in this interview

UNH Management Services Interview FAQs

How many rounds are there in UNH Management Services Senior Customer Relationship Officer interview?
UNH Management Services interview process usually has 2 rounds. The most common rounds in the UNH Management Services interview process are Resume Shortlist and One-on-one Round.

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UNH Management Services Senior Customer Relationship Officer Salary
based on 4 salaries
₹2.2 L/yr - ₹2.5 L/yr
13% less than the average Senior Customer Relationship Officer Salary in India
View more details

UNH Management Services Senior Customer Relationship Officer Reviews and Ratings

based on 2 reviews

2.9/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.5

Salary

1.5

Job security

1.9

Company culture

2.9

Promotions

1.9

Work satisfaction

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