10+ TVS Mobility Interview Questions and Answers

I believe in customer visits and feedback to collect EMI. Tally calling is used as a last resort.

• My working style involves building a rapport with customers and understanding their financial situation.

• I prioritize customer satisfaction and aim to find a mutually beneficial solution.

• If a customer is not ready to pay, I first try to understand the reason behind it and offer flexible payment options.

• If all else fails, the company may resort to hiring a tally caller to collect th...read more

Why-Why Analysis is a problem-solving technique that involves asking 'why' multiple times to identify the root cause of a problem.

• Start with the problem and ask 'why' it occurred.

• Repeat the process for each answer until the root cause is identified.

• Use the information to develop a solution to prevent the problem from recurring.

• Example: Problem - Machine breakdown. Why? Lack of maintenance. Why? No maintenance schedule. Why? Lack of resources.

• Example: Solution - Develop a main...read more

The vehicle brake may not be working due to issues such as worn brake pads, air in the brake lines, or a faulty brake master cylinder.

• Check for worn brake pads that need replacement

• Bleed the brake lines to remove any air bubbles

• Inspect the brake master cylinder for leaks or malfunctions

Achieving zero breakdown requires a proactive approach to maintenance and a focus on preventive measures.

• Regularly scheduled maintenance checks

• Implementing predictive maintenance techniques

• Training staff on proper equipment usage and maintenance

• Investing in high-quality equipment and parts

• Monitoring equipment performance and addressing issues promptly

The root cause of a problem is the underlying reason or source of the issue.

• Identifying the root cause helps prevent future occurrences of the problem.

• Root cause analysis involves asking 'why' multiple times to get to the underlying issue.

• Examples of root causes include equipment failure, human error, and process inefficiencies.

A cooling system is a system that removes heat from a space or substance to maintain a lower temperature.

• Cooling systems can be found in various applications such as air conditioning units, refrigerators, and computer systems.

• They typically involve a coolant or refrigerant that absorbs heat from the space or substance.

• The coolant then circulates through the system, releasing the heat outside or dissipating it through a heat exchanger.

• Cooling systems help prevent overheating a...read more

A client is someone who receives professional services, while a customer is someone who purchases goods or services.

• Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions

• Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered

• Examples: A lawyer's client seeks legal advice regularly, while a customer at a retail store buys a product and may n...read more

The firing order of a diesel engine refers to the sequence in which the cylinders ignite fuel and air mixture.

• The firing order is determined by the engine design and is usually specified in the engine manual.

• It is important to follow the correct firing order to ensure proper engine performance and minimize vibrations.

• The firing order is typically represented as a numerical sequence, such as 1-3-4-2 for a four-cylinder engine.

• The order of ignition is crucial for maintaining en...read more

OEE (Overall Equipment Efficiency) can be calculated by multiplying Availability, Performance, and Quality percentages.

• Calculate Availability by dividing the total operating time by the planned production time.

• Calculate Performance by dividing the actual production rate by the maximum production rate.

• Calculate Quality by dividing the good units produced by the total units produced.

• Multiply the Availability, Performance, and Quality percentages to get the OEE.

The engine is responsible for generating power to move the vehicle, while the gearbox helps to transmit that power to the wheels.

• The engine converts fuel into mechanical energy through combustion

• The gearbox uses gears to change the speed and torque of the engine's output

• The gearbox also allows the driver to shift between different gears to adjust the vehicle's speed and power

• Both the engine and gearbox require regular maintenance to ensure proper functioning

Strength of materials is the study of how materials withstand external forces and stresses.

• It involves analyzing the behavior of materials under different loads and conditions

• Factors such as elasticity, plasticity, and fracture mechanics are considered

• Examples include calculating the maximum load a bridge can support or designing a car chassis to withstand crashes

The engine main parts include the cylinder block, pistons, crankshaft, camshaft, valves, and connecting rods.

• Cylinder block: houses the cylinders and other engine components

• Pistons: move up and down inside the cylinders, converting fuel into motion

• Crankshaft: converts the up-and-down motion of the pistons into rotational motion

• Camshaft: controls the opening and closing of the engine's valves

• Valves: regulate the flow of air and fuel into the cylinders and the exhaust gases out...read more

Maintenance and assembly are crucial for ensuring equipment reliability and optimal performance.

• Maintenance involves regular inspections, cleaning, lubrication, and replacement of worn-out parts to prevent breakdowns and extend equipment lifespan.

• Assembly involves putting together components to create a functional system or machine.

• Both maintenance and assembly require technical knowledge, attention to detail, and adherence to safety protocols.

• Examples of maintenance and asse...read more

Mechanism refers to the process or system by which something operates or is accomplished.

• Mechanism is important in understanding how things work and how they can be improved.

• It involves identifying the components and processes involved in achieving a particular outcome.

• For example, in a manufacturing setting, understanding the mechanism of a machine can help identify areas for improvement in efficiency or safety.

• In a team setting, understanding the mechanism of communication ...read more