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Truein Customer Support Executive Interview Questions and Answers

Updated 8 Oct 2024

Truein Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Describe yourself
  • Ans. 

    I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.

    • Excellent communication skills

    • Strong problem-solving abilities

    • Empathetic and patient demeanor

    • Experience in handling customer inquiries and complaints

    • Ability to work well under pressure

  • Answered by AI
  • Q2. Explain your current role
  • Ans. 

    I am responsible for providing assistance and resolving issues for customers through various communication channels.

    • Handle customer inquiries and complaints via phone, email, chat, or social media

    • Provide information about products and services, troubleshoot technical issues, and offer solutions

    • Ensure customer satisfaction by addressing concerns and following up to ensure resolution

    • Maintain accurate records of customer ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company will never let you know whether you are selected or not.

If not, then they will surely leave you hanging.

HR called me and said we did shortlist you and after first round which went well according to me but they never responded.

HR was going in circles abt my rejection basis on some nonsense things on which I already have experience.

HR (i dont want to mention name) but pls let the candidates know if they are overqualified!!! Their manager is all the same who took interview!

These guys hire sales/success and ask them to do Support work!
Never join this 2 faced people!!!

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge

Interview Preparation Tips

Interview preparation tips for other job seekers - Onboarding Targate

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Targets done earlier
  • Q2. What will be your targets
  • Q3. Number of team planned
  • Q4. How well you In reports
  • Ans. 

    I am proficient in creating and analyzing reports.

    • I have experience in using various reporting tools such as Excel, Tableau, and Power BI.

    • I am able to gather and organize data to create meaningful reports for management.

    • I am skilled in analyzing data to identify trends and make recommendations for improvement.

    • I am able to present reports in a clear and concise manner to stakeholders.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best interview done should be asked more questions than

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About insurance.
  • Q2. I already have 3 year experience in insurance so there’s no big deal.

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys only knowledge is the main key for selection’ keep good knowledge of process also about company background.

Interview Questionnaire 

1 Question

  • Q1. They asked me about technical experience with machine and product values

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

Interview Questionnaire 

1 Question

  • Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?

Truein Interview FAQs

How many rounds are there in Truein Customer Support Executive interview?
Truein interview process usually has 1 rounds. The most common rounds in the Truein interview process are Technical.

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Truein Customer Support Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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