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Tricentis India
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Tricentis India Customer Success Manager Interview Questions and Answers
Tricentis India Customer Success Manager Interview Experiences
1 interview found
I applied via LinkedIn and was interviewed in Mar 2021. There were 6 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What is book value?
- Ans.
Book value is the value of a company's assets minus its liabilities as reported on its balance sheet.
Book value is a financial metric used to evaluate a company's worth.
It is calculated by subtracting a company's liabilities from its assets.
Book value is often used in conjunction with market value to determine a company's valuation.
If a company's book value is higher than its market value, it may be undervalued.
Example...
- Q2. What was most critical situation i got into with customer and how did i tackle that?
- Q3. Was asked to present Ppt on given topic for pitching upsell and sharing product overview and mock up call with customer.
- Q4. Was asked to answer few case studies and questions.
- Q5. What is it i do on daily basis in my current role
- Q6. Why i changed roles from previous employers
Interview Preparation Tips
Understand KPI and key delivery areas for CSM as per market standards, they follow such standards only.
Top trending discussions
Interview questions from similar companies
I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. How do you fetch reports from JIRA
- Ans.
To fetch reports from JIRA, go to the 'Reports' section and select the desired report.
Navigate to the 'Reports' section in JIRA
Select the desired report
Customize the report if necessary
Export the report in the desired format
Interview Preparation Tips
Skills evaluated in this interview
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do u want to join accenture
Interview Preparation Tips
Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How do you define Digital Transformation strategy for a client ?
- Ans.
Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.
Understand the client's business goals and objectives
Identify areas of improvement and pain points
Evaluate existing technology infrastructure
Develop a roadmap for implementing new technology solutions
Ensure alignment with business strategy and goals
Provide training ...
- Q2. Key challenges in stakeholder management - Pls do share from your experience.
- Q3. What are the major challenges for today's PM's?
Interview Preparation Tips
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. Basic Level interview questions
Interview Preparation Tips
- Uipath
Interview Questionnaire
2 Questions
- Q1. Project life cycles , Triple Constraints of Project Management , Project budget estimation , Scope Change PCR request , Gantt chart , Project Planning ( Microsoft Project Plan ) , Excel planning
- Q2. Tell about any projects where some risk issues or challanges were faced
- Ans.
Managed a software development project with tight deadlines and resource constraints.
Identified potential risks early on in the project planning phase
Implemented risk mitigation strategies such as regular communication with stakeholders
Faced challenges with team members leaving mid-project, causing delays in deliverables
Adapted project timeline and resource allocation to address unexpected challenges
Successfully delive...
I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell about yourself
- Q2. What are your expectations from this job
- Q3. What do you know about business of company
- Q4. What are your preferred timings
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. Digital analytics question
- Q2. MBA, Recommendation system, affinity model, High propensity model, cross sell, up sell, churn modeling in depth knowledge.
- Q3. What are solutions built
- Ans.
Solutions built refer to the development of software or applications to solve specific problems or meet specific needs.
Solutions built are customized to meet the specific needs of the client or organization
They can be developed using various programming languages and tools
Examples include CRM systems, inventory management software, and mobile applications
Solutions built can improve efficiency, productivity, and custome
- Q4. Incremental and control model.
- Q5. Experience in Hive, Excel, Python, R
- Ans.
I have extensive experience in Hive, Excel, Python, and R.
Proficient in writing complex queries in Hive for data analysis
Skilled in data manipulation and analysis using Excel
Strong programming skills in Python for automation and data processing
Experience in statistical analysis and data visualization with R
- Q6. Answer the question were asked by panel.
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Tricentis India Customer Success Manager Interview Process
based on 1 interview
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Tricentis India Customer Success Manager Reviews and Ratings
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Technical Support Engineer
17
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Software Engineer
15
salaries
| ₹0 L/yr - ₹0 L/yr |
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Client Solution Specialist
14
salaries
| ₹0 L/yr - ₹0 L/yr |
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Instructional Designer
9
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Success Manager
8
salaries
| ₹0 L/yr - ₹0 L/yr |
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