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Tricentis India Customer Success Manager Interview Questions and Answers

Updated 14 Sep 2021

Tricentis India Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 14 Sep 2021

I applied via LinkedIn and was interviewed in Mar 2021. There were 6 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What is book value?
  • Ans. 

    Book value is the value of a company's assets minus its liabilities as reported on its balance sheet.

    • Book value is a financial metric used to evaluate a company's worth.

    • It is calculated by subtracting a company's liabilities from its assets.

    • Book value is often used in conjunction with market value to determine a company's valuation.

    • If a company's book value is higher than its market value, it may be undervalued.

    • Example...

    • Answered by AI
    Add your answer
  • Q2. What was most critical situation i got into with customer and how did i tackle that?
    • Add your answer
  • Q3. Was asked to present Ppt on given topic for pitching upsell and sharing product overview and mock up call with customer.
    • Add your answer
  • Q4. Was asked to answer few case studies and questions.
    • Add your answer
  • Q5. What is it i do on daily basis in my current role
    • Add your answer
  • Q6. Why i changed roles from previous employers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and do not overstate anything.
Understand KPI and key delivery areas for CSM as per market standards, they follow such standards only.

Top trending discussions

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Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Tricentis India Interview FAQs

How to prepare for Tricentis India Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tricentis India. The most common topics and skills that interviewers at Tricentis India expect are CSM, LI, Product Management, Product Sales and Project Management.
What are the top questions asked in Tricentis India Customer Success Manager interview?

Some of the top questions asked at the Tricentis India Customer Success Manager interview -

  1. What is book val...read more
  2. Was asked to present Ppt on given topic for pitching upsell and sharing product...read more
  3. Was asked to answer few case studies and questio...read more

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Tricentis India Customer Success Manager Salary
based on 8 salaries
₹13 L/yr - ₹25 L/yr
40% more than the average Customer Success Manager Salary in India
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Tricentis India Customer Success Manager Reviews and Ratings

based on 1 review

4.0/5

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