AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Tricentis India
Compare
Filter interviews by
Tricentis India Customer Success Manager Interview Questions and Answers
Tricentis India Customer Success Manager Interview Experiences
1 interview found
I applied via LinkedIn and was interviewed in Mar 2021. There were 6 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What is book value?
- Ans.
Book value is the value of a company's assets minus its liabilities as reported on its balance sheet.
Book value is a financial metric used to evaluate a company's worth.
It is calculated by subtracting a company's liabilities from its assets.
Book value is often used in conjunction with market value to determine a company's valuation.
If a company's book value is higher than its market value, it may be undervalued.
Example...
- Q2. What was most critical situation i got into with customer and how did i tackle that?
- Q3. Was asked to present Ppt on given topic for pitching upsell and sharing product overview and mock up call with customer.
- Q4. Was asked to answer few case studies and questions.
- Q5. What is it i do on daily basis in my current role
- Q6. Why i changed roles from previous employers
Interview Preparation Tips
Understand KPI and key delivery areas for CSM as per market standards, they follow such standards only.
Top trending discussions
Interview questions from similar companies
Process and Situation based questions
Interview Questionnaire
2 Questions
- Q1. What does BIOS stand for?
- Ans.
BIOS stands for Basic Input/Output System.
BIOS is a firmware that initializes hardware during the boot process.
It provides the computer with basic instructions on how to load the operating system.
BIOS settings can be accessed and modified through a setup utility.
Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.
- Q2. How would you troubleshoot a PC which is overheating and shutting down.
- Ans.
To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.
Check for dust buildup in the fans and heatsinks
Ensure proper ventilation by checking the placement of the PC and the surrounding environment
Monitor CPU usage to identify any processes that may be causing excessive heat
Check for faulty hardware such as a malfunctioning fan or power supp...
Skills evaluated in this interview
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
General Assignment for grammar check
(5 Questions)
- Q1. Introduction about your self
- Ans. Should be polite and Confident while giving your answers
- Q2. BGC verification about your education and experience
- Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
- Q3. Difference between RAM & ROM
- Ans. Should say a few differences between both
- Q4. What are the typed of software that we use on our systems
- Ans. Should say about the OS available in the market
- Q5. What was your expectations about salary
- Ans.
I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.
Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.
Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.
Value of skills: My proficiency in troubl...
Interview Preparation Tips
- Laptop Support
- Computer Hardware
- Electronics
Skills evaluated in this interview
Technical Support Engineer Interview Questions & Answers
Saama Technologies
Anonymous
posted on 19 Dec 2022
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic SQL Questions were asked
- Q2. Questions were asked on AWS S3, EC2
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
In 1st round, they checked typing speed, customer handling skills, psychology test
(2 Questions)
- Q1. Just basic questions related to Hardware components
- Q2. What are the hardware components
- Ans.
Hardware components are physical parts of a computer system that can be seen and touched.
Central Processing Unit (CPU)
Random Access Memory (RAM)
Hard Disk Drive (HDD)
Solid State Drive (SSD)
Motherboard
Power Supply Unit (PSU)
Graphics Processing Unit (GPU)
Sound Card
Network Interface Card (NIC)
Optical Drive
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Previous company experiences and about roles and responsibilities.
- Q2. Salary discussion and some basic formalities for onboarding
- Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
- Ans.
Basic problems in laptops/desktops, desktop parts, OS and networking issues.
Basic problems: slow performance, overheating, hardware failure, software issues
Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card
OS issues: installation, updates, compatibility, driver issues
Networking issues: connectivity, speed, security
Interview Preparation Tips
- Device Drivers
- Operating Systems
- Computer Hardware
- Network Engineering
Skills evaluated in this interview
I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.
They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??
(1 Question)
- Q1. They will ask questions only related to your resume.. whatever you have provided to them.
- Ans. Must know the basic coding of SQL
(1 Question)
- Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
Interview Preparation Tips
Senior Software Engineer Interview Questions & Answers
Saama Technologies
Anonymous
posted on 10 May 2020
I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
- Q2. Project done in last company and how will you help Saama?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Python file handling, input,output, in a file, Sql joins, list sort in python, basics of GIS, Web service how to test
Interview Preparation Tips
Tricentis India Interview FAQs
Tell us how to improve this page.
Tricentis India Interviews By Designations
- Tricentis India Technical Support Engineer Interview Questions
- Tricentis India Customer Success Manager Interview Questions
- Tricentis India Analyst Interview Questions
- Tricentis India Talent Acquisition Specialist Interview Questions
- Tricentis India Manager Interview Questions
- Tricentis India Software Engineer Interview Questions
- Tricentis India Associate Consultant Interview Questions
Interview Questions for Popular Designations
- Customer Success Associate Interview Questions
- Customer Success Executive Interview Questions
- Customer Success Specialist Interview Questions
- Customer Success Engineer Interview Questions
- Senior Customer Success Manager Interview Questions
- Client Success Manager Interview Questions
- SAP Successfactors Consultant Interview Questions
- Dealer Success Manager Interview Questions
- Show more
Tricentis India Customer Success Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Tricentis India Customer Success Manager Reviews and Ratings
based on 1 review
Rating in categories
|
Technical Support Engineer
17
salaries
|  ₹5 L/yr - ₹12.7 L/yr |
|
Software Engineer
15
salaries
| ₹5 L/yr - ₹17.5 L/yr |
|
Client Solution Specialist
14
salaries
| ₹7.2 L/yr - ₹10 L/yr |
|
Instructional Designer
9
salaries
| ₹10 L/yr - ₹15 L/yr |
|
Customer Success Manager
8
salaries
| ₹13 L/yr - ₹25 L/yr |
Primus Global Technologies
Saama Technologies
DISYS
Pitney Bowes
- Home >
- Interviews >
- Tricentis India Interview Questions >
- Tricentis India Customer Success Manager Interview Questions
