TNP Consultants Salesforce Developer Trainee Interview Questions and Answers

Q1. What is Salesforce service cloud
Ans. 
Salesforce Service Cloud is a customer service platform that helps businesses manage and improve customer interactions.
• It allows businesses to provide personalized customer support through various channels such as phone, email, chat, and social media.

• Service Cloud includes features like case management, knowledge base, and omni-channel routing to streamline customer service processes.

• It integrates with other Salesforce...read more
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Q2. How do you rate your self in coding
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Q3. Salesforce Security model question
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Q4. Have you worked on flows
Ans. 
Yes, I have worked on flows in Salesforce.
• I have experience creating flows to automate business processes in Salesforce.

• I have used flows to streamline data entry and update records efficiently.

• I have integrated flows with other Salesforce features like Process Builder and Apex triggers.
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Q5. Mostly asked what you mentioned in your resume
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Q1. Write trigger on parent child scenario
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Writing trigger on parent child scenario in Salesforce
• Create trigger on parent object

• Use trigger context variables to access child records

• Perform necessary operations on child records based on parent record changes
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Q2. Wha are important feature of service cloud, LWC decorators, events in lwc, asynchronous apex , batch class, flows and its type , experience cloud basics .
Ans. 
Service Cloud features, LWC decorators, events, asynchronous apex, batch class, flows, and experience cloud basics.
• Service Cloud features include case management, knowledge base, omni-channel routing, and service console.

• LWC decorators are used to add metadata to Lightning web components, such as @api, @track, and @wire.

• Events in LWC are used for communication between components, such as standard events like onchange a...read more
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Q3. Expectations was user should know each and every topic of Salesforce
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Q1. Question related to flow, security
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Q2. Asked to write trigger related to after update
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Q1. What is trigger in salesforce
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A trigger in Salesforce is a piece of code that is executed before or after specific data manipulation events, such as insert, update, or delete.
• Triggers are used to perform custom actions on records in Salesforce.

• Triggers can be written in Apex programming language.

• Triggers can be executed before or after specific events like insert, update, or delete.

• Triggers are associated with a specific object in Salesforce.

• Exampl...read more
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Q2. Type of flows in salesforce
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There are three types of flows in Salesforce: Autolaunched Flows, Screen Flows, and Scheduled Flows.
• Autolaunched Flows are triggered by a process or Apex trigger and do not require user interaction.

• Screen Flows guide users through a series of screens to collect and display information.

• Scheduled Flows are triggered by a schedule and can automate repetitive tasks.
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Q1. General questions from CV
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Q2. About Sales Force
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Q1. Triggers question based on scenario, few questions from experience
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Q1. Asked questions on experience
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The exam was all the topics of salesforce

Q1. The interview was fine they touched all the topics from basic to advance but not much scenario based questions. Interview time around 1.15 hour
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Q1. This interview was all about the scenario based questions. Interview time 1 hour
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Q1. They first called me and told me I got selected but they did not release the offer letter and they put me on hold after some days they again called me and said we will release the offer in 2 weeks but they...read more
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Q1. Diff. between SOQL and SOSL
Ans. 
SOQL is used to query records from Salesforce objects, while SOSL is used to search for records across multiple objects.
• SOQL stands for Salesforce Object Query Language

• SOQL is used to query records from a single Salesforce object

• SOSL stands for Salesforce Object Search Language

• SOSL is used to search for records across multiple Salesforce objects

• SOQL queries are more structured and specific, while SOSL searches are more
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Q2. Queueable Apex and Future Apex , Use, syntax and differences
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Q3. Screen flow, Why we use Subflow?
Ans. 
Subflows are used in screen flows to break down complex processes into smaller, reusable components.
• Subflows help in organizing and modularizing the flow logic.

• They allow for reusability of common flow elements across multiple screen flows.

• Subflows can be called from multiple places within a screen flow, reducing redundancy.

• They make it easier to maintain and update the flow logic.

• Subflows can improve the overall perfo...read more
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Q4. What is mixed dml error?
Ans. 
Mixed DML error occurs when DML operations on setup and non-setup objects are mixed in a single transaction.
• Mixed DML error occurs when DML operations are performed on both setup and non-setup objects in a single transaction.

• Setup objects include objects like User, Profile, PermissionSet, etc.

• Non-setup objects include custom objects created by the user.

• To avoid mixed DML error, separate the DML operations on setup and
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Q5. Trigger to prevent user from deleting Account if any opportunity record is associated with it
Ans. 
Use a trigger to prevent deletion of Account if any Opportunity record is associated with it
• Create a before delete trigger on Account object

• Query for related Opportunity records using SOQL

• If any Opportunity records are found, throw an error message to prevent deletion
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Q6. What is ValidateInput
Ans. 
ValidateInput is a method used to check and validate user input in a software application.
• ValidateInput ensures that the data entered by the user meets certain criteria or constraints.

• It helps prevent errors and security vulnerabilities by verifying the input before processing it.

• Examples include checking for valid email addresses, ensuring numeric values are within a specified range, and validating required fields.
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