The Chennai Shopping Mall Sales & Marketing Interview Questions and Answers

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Handling objections in sales and marketing

• Listen actively to the objection

• Acknowledge and empathize with the customer's concerns

• Provide relevant information or evidence to address the objection

• Offer alternative solutions or options

• Ask open-ended questions to understand the underlying reasons for the objection

• Handle objections confidently and professionally

• Practice objection handling techniques

• Follow up with the custome

To satisfy customers, businesses should focus on providing excellent customer service, delivering high-quality products or services, and building strong relationships.

• Offer exceptional customer service by being responsive, attentive, and helpful

• Deliver high-quality products or services that meet or exceed customer expectations

• Build strong relationships with customers by understanding their needs and preferences

• Provide ...read more

To sell a product, I focus on understanding customer needs, highlighting product benefits, and building strong relationships.

• Research and understand customer needs and pain points

• Highlight the unique features and benefits of the product

• Build trust and credibility by providing testimonials or case studies

• Offer personalized solutions and demonstrate how the product solves their problems

• Create a sense of urgency or scarci...read more