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Tecsolvent Software Technologies Application Support Engineer Interview Questions and Answers

Updated 2 Feb 2024

Tecsolvent Software Technologies Application Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is ITIL Process
  • Ans. 

    ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management.

    • ITIL is a framework that provides guidelines for managing IT services.

    • It focuses on aligning IT services with the needs of the business.

    • ITIL processes cover areas such as incident management, problem management, change management, and service level management.

    • It helps organizations improve efficiency, reduce costs,...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction, qualification, experience, and family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Just one telephonic round and one video call round with the recruiter and they selected me without any complications.

Interview Questionnaire 

3 Questions

  • Q1. Do u have done any work in appkication support
  • Q2. How u can improve ur skills
  • Q3. Are u able to speak english
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Depends on your skill
  • Q2. All technical questions related linux,Unix,SQL, oracle
Round 3 - Technical 

(2 Questions)

  • Q1. Linux,Unix,SQL, oracle, Jenkin, DEVOPS,AWS,hpsm,ITIL, service now
  • Q2. Depends on your skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. General scripting, SQL and troubleshooting approaches
Round 3 - Coding Test 

DSA and stakeholder management

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Share technical questions regarding interview
Round 3 - One-on-one 

(1 Question)

  • Q1. Share several level questions and Linux, Unix and Android

I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. I was asked about technical questions regarding the work of which I need to provide application support ...
  • Q2. WHAT YOU KNOW ABOUT CGST ?
  • Ans. 

    CGST stands for Central Goods and Services Tax.

    • CGST is a tax levied on the supply of goods and services within a state.

    • It is a part of the Goods and Services Tax (GST) system in India.

    • The revenue collected from CGST is shared between the central and state governments.

    • CGST rates vary depending on the type of goods or services being supplied.

    • For example, the CGST rate for essential goods like food items is lower than tha

  • Answered by AI
  • Q3. What you Know about work of application support engineer
  • Ans. 

    Application Support Engineers are responsible for troubleshooting and resolving technical issues related to software applications.

    • Provide technical support to end-users and clients

    • Identify and resolve software bugs and errors

    • Collaborate with development teams to enhance application functionality

    • Document and maintain knowledge base articles for troubleshooting

    • Monitor application performance and identify areas for improv

  • Answered by AI
  • Q4. What is experience in customer support services ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be Positive and always be honest in answering questions ...

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - Technical 

(2 Questions)

  • Q1. Which type of questions of the interview
  • Q2. How many round off placement

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the time of test,and interview
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response
Round 1 - Technical 

(2 Questions)

  • Q1. About splunk topics. Thry asked sbout alerts, reports snd dashboards
  • Q2. Unix commands and shell scripting and few scenarios
Round 2 - HR 

(1 Question)

  • Q1. Package discussion and about the shift

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Which technology you have worked ,explain in brief your day to day roles and responsibilities
  • Q2. What do you know about SQL , Unix , explain in brief
  • Ans. 

    SQL is a database language used to manage data. Unix is an operating system used for servers and workstations.

    • SQL is used to create, modify, and query databases.

    • Unix is a command-line interface used for file management, process control, and networking.

    • SQL can be used with various database management systems like MySQL, Oracle, and SQL Server.

    • Unix commands include ls, cd, grep, and chmod.

    • SQL and Unix are commonly used i

  • Answered by AI
  • Q3. Tell all unix commands which are mostly used
  • Ans. 

    Commonly used Unix commands

    • ls - list directory contents

    • cd - change directory

    • mkdir - make directory

    • rm - remove files or directories

    • cp - copy files or directories

    • mv - move or rename files or directories

    • grep - search for patterns in files

    • cat - concatenate and display files

    • chmod - change file permissions

    • ssh - secure shell remote login

  • Answered by AI
  • Q4. What you will do if application perform slow,
  • Ans. 

    I will investigate the root cause of the slow performance and take appropriate actions.

    • Check server resources usage

    • Analyze application logs

    • Identify bottleneck areas

    • Optimize database queries

    • Implement caching mechanisms

    • Upgrade hardware or software if necessary

  • Answered by AI
  • Q5. Tell all SQL commands which you know
  • Ans. 

    Common SQL commands for data manipulation and retrieval

    • SELECT - retrieve data from a table

    • INSERT - insert data into a table

    • UPDATE - update existing data in a table

    • DELETE - delete data from a table

    • CREATE - create a new table or database

    • ALTER - modify the structure of a table

    • DROP - delete a table or database

    • JOIN - combine data from multiple tables

    • GROUP BY - group data based on a specific column

    • ORDER BY - sort data based

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tech Mahindra Application Support Engineer interview:
  • MS SQL Server
  • Unix scripting
  • Cloud
  • Devops
  • Redhat Linux
Interview preparation tips for other job seekers - Keep confidence and polite be honest do not try to cheat if their is video call interview

Skills evaluated in this interview

Tecsolvent Software Technologies Interview FAQs

How many rounds are there in Tecsolvent Software Technologies Application Support Engineer interview?
Tecsolvent Software Technologies interview process usually has 1 rounds. The most common rounds in the Tecsolvent Software Technologies interview process are Technical.

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Tecsolvent Software Technologies Application Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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