Tech Mahindra
Vikram Tea Interview Questions and Answers
Q1. How do you talk to customers on tele calling?
I communicate with customers on tele calling by being polite, professional, and attentive to their needs.
Start the conversation with a greeting and introduction
Listen actively to the customer's needs and concerns
Provide clear and concise information
Ask open-ended questions to engage the customer
Offer solutions or assistance based on the customer's needs
End the call with a thank you and invitation to contact for further assistance
Q2. What is one of the latest computer processor?
One of the latest computer processors is the AMD Ryzen 9 5950X.
AMD Ryzen 9 5950X is a high-performance processor released in 2020
It features 16 cores and 32 threads, making it ideal for multitasking and demanding applications
The processor is based on AMD's Zen 3 architecture, offering improved performance and efficiency
Q3. What is the difference b/w RAM and ROM
RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and program instructions
ROM stands for Read-Only Memory and is used for permanent storage of data and program instructions
RAM is volatile, meaning it loses its data when the power is turned off
ROM is non-volatile, meaning it retains its data even when the power is turned off
Examples of RAM i...read more
Q4. What is data entry and types of data entry
Data entry is the process of entering, updating, or verifying data in a computer system. Types include alphanumeric, numeric, and image data entry.
Alphanumeric data entry involves entering text and numbers, like filling out forms or typing reports.
Numeric data entry involves entering only numbers, like financial data or inventory counts.
Image data entry involves entering data from scanned documents or images, like extracting information from invoices or receipts.
Q5. What is different between base and base +
Base is the basic salary while base + includes additional benefits or allowances.
Base salary is the fixed amount an employee receives without any additional benefits.
Base + includes additional benefits such as bonuses, commissions, or allowances.
Base salary is usually mentioned in job offers, while base + may vary depending on performance or company policies.
Q6. What does use stand for?
USE stands for Unique Selling Proposition.
Unique Selling Proposition is a marketing concept that distinguishes a product or service from its competitors.
It highlights the unique benefits or features that set the product apart in the market.
For example, Apple's USP is its sleek design and user-friendly interface.
Q7. Define Hard-disk partitions?
Hard-disk partitions are separate sections on a hard drive that can be used to organize and store data.
Hard-disk partitions divide a physical hard drive into separate sections for storing data.
Each partition acts as a separate drive with its own file system and storage space.
Partitions can be used to separate operating system files from user files, or to install multiple operating systems on the same drive.
Common partition types include primary, extended, and logical partitio...read more
Q8. What is base vs base+
Base vs Base+ refers to different compensation structures for telecalling executives.
Base salary is a fixed amount paid to the employee regularly, while Base+ includes additional incentives or bonuses on top of the base salary.
Base salary is guaranteed, whereas Base+ is variable and depends on performance or targets achieved.
Base salary is usually lower than Base+ due to the potential for additional earnings.
Example: A telecalling executive may have a base salary of $2000 per...read more
Q9. What is benefits of base
Base salary provides a stable income for employees and serves as a foundation for additional benefits.
Provides financial security and stability for employees
Serves as a foundation for additional benefits such as bonuses, commissions, and incentives
Helps attract and retain top talent in the organization
Encourages employee motivation and productivity
Can be used as a benchmark for salary negotiations
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