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Vikram Tea Interview Questions and Answers

Updated 4 Jul 2024
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Q1. How do you talk to customers on tele calling?

Ans.

I communicate with customers on tele calling by being polite, professional, and attentive to their needs.

  • Start the conversation with a greeting and introduction

  • Listen actively to the customer's needs and concerns

  • Provide clear and concise information

  • Ask open-ended questions to engage the customer

  • Offer solutions or assistance based on the customer's needs

  • End the call with a thank you and invitation to contact for further assistance

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Q2. What is one of the latest computer processor?

Ans.

One of the latest computer processors is the AMD Ryzen 9 5950X.

  • AMD Ryzen 9 5950X is a high-performance processor released in 2020

  • It features 16 cores and 32 threads, making it ideal for multitasking and demanding applications

  • The processor is based on AMD's Zen 3 architecture, offering improved performance and efficiency

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Q3. What is the difference b/w RAM and ROM

Ans.

RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

  • RAM stands for Random Access Memory and is used for temporary storage of data and program instructions

  • ROM stands for Read-Only Memory and is used for permanent storage of data and program instructions

  • RAM is volatile, meaning it loses its data when the power is turned off

  • ROM is non-volatile, meaning it retains its data even when the power is turned off

  • Examples of RAM i...read more

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Q4. What is data entry and types of data entry

Ans.

Data entry is the process of entering, updating, or verifying data in a computer system. Types include alphanumeric, numeric, and image data entry.

  • Alphanumeric data entry involves entering text and numbers, like filling out forms or typing reports.

  • Numeric data entry involves entering only numbers, like financial data or inventory counts.

  • Image data entry involves entering data from scanned documents or images, like extracting information from invoices or receipts.

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Q5. What is different between base and base +

Ans.

Base is the basic salary while base + includes additional benefits or allowances.

  • Base salary is the fixed amount an employee receives without any additional benefits.

  • Base + includes additional benefits such as bonuses, commissions, or allowances.

  • Base salary is usually mentioned in job offers, while base + may vary depending on performance or company policies.

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Q6. What does use stand for?

Ans.

USE stands for Unique Selling Proposition.

  • Unique Selling Proposition is a marketing concept that distinguishes a product or service from its competitors.

  • It highlights the unique benefits or features that set the product apart in the market.

  • For example, Apple's USP is its sleek design and user-friendly interface.

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Q7. Define Hard-disk partitions?

Ans.

Hard-disk partitions are separate sections on a hard drive that can be used to organize and store data.

  • Hard-disk partitions divide a physical hard drive into separate sections for storing data.

  • Each partition acts as a separate drive with its own file system and storage space.

  • Partitions can be used to separate operating system files from user files, or to install multiple operating systems on the same drive.

  • Common partition types include primary, extended, and logical partitio...read more

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Q8. What is base vs base+

Ans.

Base vs Base+ refers to different compensation structures for telecalling executives.

  • Base salary is a fixed amount paid to the employee regularly, while Base+ includes additional incentives or bonuses on top of the base salary.

  • Base salary is guaranteed, whereas Base+ is variable and depends on performance or targets achieved.

  • Base salary is usually lower than Base+ due to the potential for additional earnings.

  • Example: A telecalling executive may have a base salary of $2000 per...read more

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Q9. What is benefits of base

Ans.

Base salary provides a stable income for employees and serves as a foundation for additional benefits.

  • Provides financial security and stability for employees

  • Serves as a foundation for additional benefits such as bonuses, commissions, and incentives

  • Helps attract and retain top talent in the organization

  • Encourages employee motivation and productivity

  • Can be used as a benchmark for salary negotiations

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Interview Process at Vikram Tea

based on 9 interviews
2 Interview rounds
Resume Shortlist Round
HR Round
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