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Tech Mahindra Foundation Telecalling/Telemarketing Executive Interview Questions and Answers
Tech Mahindra Foundation Telecalling/Telemarketing Executive Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is the customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples of good customer service include prompt response times
- Q2. Why are hire you
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