What incident, incident lifecycle, etc

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Accepted Answer

The incident lifecycle refers to the stages an incident goes through from detection to resolution.

The incident lifecycle typically includes stages such as detection, identification, logging, categorization, prioritization, diagnosis, resolution, and closure.
Each stage in the incident lifecycle involves specific actions and processes to effectively manage and resolve the incident.
For example, in the detection stage, monitoring tools may alert the Major Incident Manager of a potential issue, leading to further investigation and identification of the incident.
Throughout the incident lifecycle, communication with stakeholders, documentation of actions taken, and post-incident analysis are crucial for continuous improvement.
The incident lifecycle may vary depending on the organization's specific incident management processes and procedures.

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