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TCL

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TCL Technical Support Executive Interview Questions and Answers

Updated 22 Feb 2024

TCL Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 22 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Work Experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Is Technical Support also a Customer Service?
  • Ans. 

    Yes, Technical Support is a form of Customer Service as it involves assisting customers with technical issues.

    • Technical Support involves providing assistance to customers with technical issues or problems.

    • Customer Service involves addressing customer needs and concerns to ensure satisfaction.

    • Technical Support often requires strong communication and problem-solving skills, similar to Customer Service.

    • Both Technical Supp...

    • Answered by AI
    Add your answer

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Dell user image

posted on 7 May 2022

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. Types of operating systems
  • Ans. 

    Operating systems are software that manages computer hardware and software resources.

    • Windows - developed by Microsoft

    • macOS - developed by Apple

    • Linux - open-source operating system

    • Android - mobile operating system

    • iOS - mobile operating system

    • Answered by AI
    Add your answer
  • Q2. About information technology services softwares and their functionality
    • Add your answer
  • Q3. About education hobbies areas of interest
    • Add your answer
  • Q4. Future in IT company goals ambition s
    • Add your answer
  • Q5. About dell and what makes it better then other companies
    • Add your answer
  • Q6. Future of it services in the next 10 years
  • Ans. 

    IT services will continue to evolve and expand in the next 10 years.

    • Increased adoption of cloud computing and AI technologies

    • Greater emphasis on cybersecurity and data privacy

    • Growing demand for remote work and virtual collaboration tools

    • Rapid development of IoT and edge computing

    • Shift towards more personalized and user-centric services

    • Emergence of new technologies and disruptive business models

    • Answered by AI
    Add your answer
  • Q7. Technical support questions about computers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident presentable and show willingness

Skills evaluated in this interview

Technical Support Executive Interview Questions & Answers

Dell user image Anonymous

posted on 7 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Ssd and sata
    • Add your answer
  • Q2. To describe urself
  • Ans. 

    I am a dedicated and detail-oriented technical support executive with excellent problem-solving skills.

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills to effectively assist customers

    • Ability to work under pressure and meet deadlines

    • Experience in providing remote support

    • Familiarity with various operating systems and software applications

    • Answered by AI
    Add your answer
  • Q3. Prebate basic question and answer for interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not get nervous be confident what you want to say

Technical Support Executive Interview Questions & Answers

Dell user image Anonymous

posted on 4 Dec 2022

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. They expected that the candidate talk about themselves for 5 minutes.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Computer knowledge questions. Like what computer would you recommend to a customer who is into gaming. etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with the basics of computer, configurations etc.

Senior Executive Interview Questions & Answers

Carrier user image Anonymous

posted on 23 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Regarding accounts
    • Add your answer

Software Engineer Interview Questions & Answers

Xiaomi user image Anonymous

posted on 11 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Implement linkedlist,DS, Collections,Spring boot and in angular communication between two component, routing and coding questions related to diamond
    • Add your answer

Software Engineer Interview Questions & Answers

Carrier user image Anonymous

posted on 16 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Coding Test 

There was a coding round on techgig which i cleared

Round 2 - Technical 

(3 Questions)

  • Q1. I was invited to the technical round which was also online
    • Add your answer
  • Q2. I could not attend the online technical round
    • Add your answer
  • Q3. 2 questions on dsa
    • Add your answer

Software Engineer Interview Questions & Answers

Xiaomi user image Anonymous

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Oct 2022.

Round 1 - Coding Test 

It was open coding contest called Ode 2 Code organised on hackerearth. Top 100 students got interview calls

Round 2 - One-on-one 

(3 Questions)

  • Q1. This was a 1:1 online technical interview.
    • Add your answer
  • Q2. Basic question on web development, regarding projects in resume. 1 problem solving question and DSA basics
    • Add your answer
  • Q3. I was asked to explain merge sort
  • Ans. 

    Merge sort is a divide and conquer algorithm that divides the input array into two halves, sorts each half, and then merges the sorted halves.

    • Divide the array into two halves

    • Recursively sort each half

    • Merge the sorted halves back together

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Xiaomi Software Engineer interview:
  • Web Development
  • Data Structures
  • Algorithms
  • Computer science
Interview preparation tips for other job seekers - Don't join this company. It has terrible work culture

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Philips user image Satyam Chaubey

posted on 20 Jun 2017

I appeared for an interview in Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to my project, questions on binary tree, questions from OS (like paging and scheduling). Interviewer also asked about competitive coding
    • Add your answer
  • Q2. Formal questions regarding my background, family members etc
    • Add your answer

Interview Preparation Tips

Round: Test
Duration: 1 hour

Skills: General Coding And Problem Solving, Puzzle Solving Capability
College Name: NIT Jamshedpur

Software Engineer Interview Questions & Answers

Dell user image Anonymous

posted on 5 Jan 2017

I appeared for an interview in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur
More about working at TCL

TCL Interview FAQs

How many rounds are there in TCL Technical Support Executive interview?
TCL interview process usually has 2 rounds. The most common rounds in the TCL interview process are HR and One-on-one Round.

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TCL Technical Support Executive Salary
based on 7 salaries
₹1.6 L/yr - ₹3.2 L/yr
38% less than the average Technical Support Executive Salary in India
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