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TCL Technical Support Executive Interview Questions and Answers

Updated 22 Feb 2024

TCL Technical Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Work Experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Is Technical Support also a Customer Service?
  • Ans. 

    Yes, Technical Support is a form of Customer Service as it involves assisting customers with technical issues.

    • Technical Support involves providing assistance to customers with technical issues or problems.

    • Customer Service involves addressing customer needs and concerns to ensure satisfaction.

    • Technical Support often requires strong communication and problem-solving skills, similar to Customer Service.

    • Both Technical Supp...

  • Answered by AI

Interview questions from similar companies

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. Types of operating systems
  • Ans. 

    Operating systems are software that manages computer hardware and software resources.

    • Windows - developed by Microsoft

    • macOS - developed by Apple

    • Linux - open-source operating system

    • Android - mobile operating system

    • iOS - mobile operating system

  • Answered by AI
  • Q2. About information technology services softwares and their functionality
  • Q3. About education hobbies areas of interest
  • Q4. Future in IT company goals ambition s
  • Q5. About dell and what makes it better then other companies
  • Q6. Future of it services in the next 10 years
  • Ans. 

    IT services will continue to evolve and expand in the next 10 years.

    • Increased adoption of cloud computing and AI technologies

    • Greater emphasis on cybersecurity and data privacy

    • Growing demand for remote work and virtual collaboration tools

    • Rapid development of IoT and edge computing

    • Shift towards more personalized and user-centric services

    • Emergence of new technologies and disruptive business models

  • Answered by AI
  • Q7. Technical support questions about computers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident presentable and show willingness

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Ssd and sata
  • Q2. To describe urself
  • Ans. 

    I am a dedicated and detail-oriented technical support executive with excellent problem-solving skills.

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills to effectively assist customers

    • Ability to work under pressure and meet deadlines

    • Experience in providing remote support

    • Familiarity with various operating systems and software applications

  • Answered by AI
  • Q3. Prebate basic question and answer for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not get nervous be confident what you want to say

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. They expected that the candidate talk about themselves for 5 minutes.
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Computer knowledge questions. Like what computer would you recommend to a customer who is into gaming. etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with the basics of computer, configurations etc.

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You will be asked basic tech questions. A person with basic troubleshooting knowledge can clear the rounds with any problem.

I appeared for an interview in Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to my project, questions on binary tree, questions from OS (like paging and scheduling). Interviewer also asked about competitive coding
  • Q2. Formal questions regarding my background, family members etc

Interview Preparation Tips

Round: Test
Duration: 1 hour

Skills: General Coding And Problem Solving, Puzzle Solving Capability
College Name: NIT Jamshedpur

I appeared for an interview in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Advance excel, Sales and Marketing knowledge.

Interview Preparation Tips

Topics to prepare for Dell Senior Executive interview:
  • Advanced Excel
  • Sales and Marketing knowledge
Interview preparation tips for other job seekers - Prepare for advance excel, Sales and Marketing knowledge.

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell ne something
  • Ans. 

    I'm sorry, but the question is incomplete. Could you please provide more information?

    • Ask for clarification

    • Request more details

    • Express confusion

  • Answered by AI
  • Q2. Why do you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident be calm stay motivated . they will just see your communication

Interview Questionnaire 

1 Question

  • Q1. Regarding accounts

TCL Interview FAQs

How many rounds are there in TCL Technical Support Executive interview?
TCL interview process usually has 2 rounds. The most common rounds in the TCL interview process are One-on-one Round and HR.

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TCL Technical Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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TCL Technical Support Executive Salary
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₹1.6 L/yr - ₹3.2 L/yr
38% less than the average Technical Support Executive Salary in India
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