10+ Junglee Games Interview Questions and Answers

Resolved a major equipment malfunction by quickly identifying the issue and implementing a temporary solution.

• Identified the root cause of the problem by conducting a thorough inspection of the equipment.

• Devised a temporary workaround to keep production running smoothly while waiting for replacement parts.

• Collaborated with maintenance team to expedite the repair process and prevent further downtime.

I remain calm and listen attentively to their concerns, taking breaks when necessary.

• I take deep breaths and remind myself to stay calm

• I listen attentively to their concerns without interrupting

• I empathize with their situation and apologize for any inconvenience

• I take breaks when necessary to avoid burnout

• I focus on finding a solution to their problem

• I maintain a positive attitude and avoid taking their frustration personally

Implement one-click add to cart feature for faster checkout process.

• Integrate a one-click add to cart button next to each product for quick purchase.

• Allow users to save their payment and shipping information for faster checkout.

• Implement a feature to show related products or accessories to encourage additional purchases.

• Optimize the add to cart button placement and design for better visibility and usability.

To streamline railway ticketing operations, I would implement online ticketing systems, automate processes, improve customer service, and optimize resource allocation.

• Implement online ticketing systems to reduce manual ticketing processes and long queues.

• Automate ticket booking, cancellation, and refund processes to save time and improve efficiency.

• Improve customer service by providing self-service kiosks, mobile ticketing options, and real-time updates on train schedules and...read more

Covid has significantly impacted the middle class family.

• Many middle class families have faced financial difficulties due to job losses or reduced income.

• Remote work and online schooling have become the new norm, leading to additional expenses for technology and home office setup.

• The pandemic has also caused mental health issues and increased stress levels for many families.

• Travel plans and leisure activities have been disrupted, leading to a change in lifestyle.

• Healthcare ex...read more

To increase revenue, I would collaborate closely with the category team and brand to implement targeted marketing strategies.

• Analyze market trends and consumer behavior to identify opportunities for growth

• Develop and execute data-driven marketing campaigns to drive customer acquisition and retention

• Optimize advertising channels and budgets based on performance metrics

• Leverage customer insights and feedback to improve product positioning and messaging

• Collaborate with the categ...read more

Performing RCA on a spike in conversion rate falling drastically over the weekend

• Check if there were any technical issues on the website during the weekend that could have affected the conversion rate

• Analyze if there were any changes in marketing campaigns or promotions that could have impacted user behavior

• Look into any external factors such as holidays or events that might have influenced customer activity

• Review the performance of competitors to see if there were any extern...read more

STLC stands for Software Testing Life Cycle, which is a sequence of activities conducted to perform software testing efficiently. Defect life cycle is the process of identifying, reporting, analyzing, and resolving defects in a software application.

• STLC involves phases like requirement analysis, test planning, test design, test execution, and test closure.

• Defect life cycle includes stages like defect identification, defect logging, defect triage, defect resolution, and defect...read more

BPO involves outsourcing of various business processes while call center is a subset of BPO that deals with customer support through phone calls.

• BPO includes services like accounting, HR, and IT support while call center focuses solely on customer service through phone calls.

• BPO involves outsourcing to third-party vendors while call centers can be in-house or outsourced.

• BPO requires a broader skill set while call center agents need to have excellent communication skills.

• Examp...read more

SAP MM is a module in SAP ERP that deals with procurement and inventory management.

• SAP MM stands for Material Management

• It includes functionalities such as purchasing, inventory management, and invoice verification

• Projects oriented towards SAP MM can involve implementing the module in a company's ERP system, optimizing procurement processes, or improving inventory management

• Examples of SAP MM projects include implementing a vendor evaluation system, setting up automatic purch...read more

Test scenario for login with OTP

• Verify OTP is sent to the registered mobile number/email

• Enter the correct OTP and verify successful login

• Enter incorrect OTP and verify error message is displayed

• Test OTP expiry time and verify appropriate message is shown

To grow the category, we need to focus on customer needs, expand product offerings, and improve marketing strategies.

• Conduct market research to identify customer needs and preferences

• Introduce new products or variations to existing products

• Collaborate with suppliers to improve product quality and pricing

• Develop targeted marketing campaigns to increase brand awareness and attract new customers

• Analyze sales data to identify trends and adjust strategies accordingly